Italian Customer Service Representative
7 months ago
**Responsibilities**:
- Provide accurate, valid, and complete information using the right tools and methods.
- Resolve customer complaints and provide appropriate solutions and alternatives within the time limits.
- Follow up to ensure resolution.
- Maintain records of customer interactions, process customer accounts, and file documents.
- Communicate and coordinate with colleagues as necessary.
- Ensure a high level of customer satisfaction by meeting customer needs effectively.
**Requirements**:
- Fluency in Italian (written and spoken) is a must.
- Basic understanding of English.
- Previous experience in a customer service role is preferred.
- Excellent communication and interpersonal skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Strong problem-solving skills and attention to detail.
If you are a dedicated professional with strong Italian language skills looking to make a difference in the lives of our customers, we would love to have you on our team at NAOS Solutions
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