Current jobs related to Hotels Operations Executive - مدينة نصر - Wego

  • Senior Google Hotels Ads Executive

    1 week ago

    مدينة نصر, Egypt Wego Full time

    **About Wego**: Wego is a leading online travel marketplace, committed to offering seamless travel solutions and personalized experiences for our users worldwide. **Job Overview**: We are seeking a highly skilled and results-driven **Senior Google Hotel Ads Executive** to join our Performance Marketing team at Wego, a leading travel website/app. In this...

  • CRM Executive

    1 week ago

    مدينة نصر, Egypt Wego Full time

    **About Wego**: Wego is a leading online travel marketplace, committed to offering seamless travel solutions and personalized experiences for our users worldwide. **Job Overview**: We are seeking a proactive and detail-oriented CRM Executive to support the Senior CRM Manager in executing impactful CRM campaigns. This role is ideal for someone with 2-4 years...

  • People Operations Officer

    2 weeks ago

    مدينة نصر, Egypt BTECH Full time

    **Onboarding and Offboarding** - Facilitate the onboarding process for new employees by preparing documentation, required logistics and ensuring a smooth transition. - Manage the offboarding process, including conducting exit interviews and ensuring a smooth clearance of employees. **Employee-related services & Benefits** - Liaise with vendors & manage the...

  • People Operations Officer

    4 weeks ago

    مدينة نصر, Egypt BTECH Full time

    **Onboarding and Offboarding** - Facilitate the onboarding process for new employees by preparing documentation, required logistics and ensuring a smooth transition. - Manage the offboarding process, including conducting exit interviews and ensuring a smooth clearance of employees. **Employee-related services & Benefits** - Liaise with vendors & manage the...

  • Senior Performance Max Campaigns Executive

    1 week ago

    مدينة نصر, Egypt Wego Full time

    **About Wego**: Wego is a leading online travel marketplace, committed to offering seamless travel solutions and personalized experiences for our users worldwide. **Job Overview**: We are seeking a highly skilled and results-driven **Senior Performance Max Campaigns Executive** to join our Performance Marketing team at Wego, a leading travel website/app. In...

  • Sales Manager

    4 weeks ago

    مدينة نصر, Egypt Wego Full time

    **About Wego** We’re on a mission to help people discover the real value of travel — to inspire, to give more reasons, to make it easy — for you to go. Our company was founded back in 2005, and since then, we’ve imagined and created some of the most well-loved products for travellers all around the world. Today, Wego is used by millions of people...

  • Head of Design and UX Research

    2 weeks ago

    مدينة نصر, Egypt Wego Full time

    **About Wego**: We’re on a mission to help people discover the real value of travel — to inspire, to give more reasons, to make it easy — for you to travel. Our company was founded back in 2005, and since then, we’ve imagined and created some of the most well-loved products for travelers all around the world. Today, Wego is the number one travel...

  • Gl Accountant

    4 weeks ago

    مدينة نصر, Egypt Wego Full time

    **Company Overview**: Wego is a Technology Group operating in the online travel industry with a global footprint and operations across Asia and the Middle East. As we continue to grow and expand our business, we are seeking an experienced and exceptional **Finance Executive**to support our operations in Egypt & KSA. **Job...

  • Store Supervisor

    3 weeks ago

    مدينة نصر, Egypt Chalhoub Group Full time

    **INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

  • Export Manager

    2 weeks ago

    مدينة نصر, Egypt On-Hire Full time

    **About our Client**: Our client is a leading player in the Agriculture Industry, specializing in the export of high-quality agricultural products. We are currently seeking an experienced Export Manager to drive our international sales and expansion efforts. **About the Role**: The Export Manager will be responsible for overseeing and managing the export...

  • Senior Security Architect

    2 weeks ago

    مدينة نصر, Egypt Advansys Full time

    **Advansys** is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including...

  • Store Manager

    1 week ago

    مدينة نصر, Egypt Chalhoub Group Full time

    **Who we **are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...

  • Organizational Culture and Employee Engagement Lead

    1 week ago

    مدينة نصر, Egypt BTECH Full time

    Thrive with B.TECH on a Journey that defines the essence of your professional evolution through Stability and Security, Continuous Development and Growth, a well-established Prominent Organization, and a Culture of Innovation and Creativity. - Develop and implement employee engagement strategies and programs aimed at improving morale, job satisfaction, and...

  • Secretary

    2 weeks ago

    مدينة العبور, Egypt Manufacturing Commercial Vehicles (MCV) Full time

    **Company**: MCV INDUSTRY ( egypt) - **Job Purpose**: Responsible for handling and scheduling appointments for executives, organize hotel / flight bookings, draft correspondence, take minutes of meetings and routine administrative and secretarial tasks **Job Duties and Responsibilities**: - Provide high level administrative support to one or more...

  • Senior Sales Account Manager

    2 weeks ago

    مدينة نصر, Egypt Advansys Full time

    **Position Overview**: We are looking for a highly experienced and driven Senior Account Manager to join our team. The Senior Account Manager will play a crucial role in managing and nurturing key client relationships, driving business growth, and ensuring the delivery of exceptional service. This individual will be responsible for leading a portfolio of...

  • Administrator

    2 weeks ago

    مدينة العبور, Egypt Manufacturing Commercial Vehicles (MCV) Full time

    **Company**: MCV INDUSTRY ( egypt) - **Job Purpose**: Responsible for handling and scheduling appointments for executives, organize hotel / flight bookings, draft correspondence, take minutes of meetings and routine administrative and secretarial tasks **Job Duties and Responsibilities**: - Provide high level administrative support to one or more...

  • Auditor

    7 days ago

    مدينة العبور, Egypt Manufacturing Commercial Vehicles (MCV) Full time

    **Company**: MCV Education Academy **Job Purpose**: Responsible for conducting internal audit work adopting audit procedures, processes and audit check lists The job requires handling all internal audits and consulting engagements that evaluate corporate management and operating practices **Job Duties and Responsibilities**: - Conduct on-site financial...

  • Projects Manager

    2 weeks ago

    مدينة العبور, Egypt Manufacturing Commercial Vehicles (MCV) Full time

    **Company**: Riser Systems **Job Purpose**: Coordinate and manage the assigned projects using the available resources to meet the required Schedule, Budget & Quality with a high level of customer satisfaction For the duration of the execution phase, the project manager is responsible for interpretation and fulfillment of the customer contract and for...

  • Planning Manager

    7 days ago

    مدينة السادات, Egypt Quicks Full time

    Well-established and respected leader in the Egyptian canned food market, renowned for planning, forecasting, and managing the full cycle of planning. We are passionate about providing consumers with high-quality, safe, and delicious canned food products. Our commitment to excellence, customer satisfaction, and sustainable practices drives our...

  • Group Technical Director

    3 weeks ago

    مدينة العاشر من رمضان, Egypt Quicks Full time

    **Job Summary**: The **Group Technical Director** to lead and optimize the company’s **manufacturing, engineering, projects, R&D, and quality control operations**. This pivotal leadership role will ensure **efficiency, safety, and quality benchmarks** while aligning with the organization’s strategic objectives. **Key Responsibilities**: ✔ **Technical...

Hotels Operations Executive

1 month ago

مدينة نصر, Egypt Wego Full time

**Job Mandate/Summary**:
To ensure exceptional customer service standards and maintain clients' satisfaction by answering clients’ queries and fulfill their needs. Maintaining strong relationships with our partners to ensure seamless booking experiences for our clients.

To suggest information about products and services that Wego provides through the company’s brands, that add value to the clients’ bookings that involves working on travel requirements for leisure and religious travels as well as corporate/ business.

**Duties and Responsibilities**:

- Answer customers’ inquiries efficiently and in a timely manner.
- Respond to inquiries and make reservations if needed.
- Performing inbound and outbound calls to assist the customer with past, current, and future bookings.
- Build and maintain relationships with clients and suppliers.
- Maintain OPS team’s mailboxes and keep it up to date as per team’s SLAs
- Manage high valued bookings and update premier agents on a daily basis.
- Dealing with occurring travel problems, complaints and refunds.
- Coordinating with Direct contracting and Third-Party Suppliers to solve last minute issues.
- Form a cross-functional communication with Contracting & Business Development teams to handling DC & TPS Book out’s, Relocations and guests complains in coordination with BDM’s
- Notify agencies in event of wrong rate or availability issue.
- Report customer concerns and any system issues.
- Handling offline requests.
- Attending departmental meetings and training when requested.
- Maintain the strategic operations goals and targets.
- Ensure all required tasks are completed accurately and within given time frames.

**Education and training**:

- Bachelor’s degree, in tourism studies or equivalent major.
- Fluency in the English language is a must, multilingualism is preferable.
- Travel Trade Experience, Tourism industry and/or hospitality.
- Good experience in Customer Service, Quality Focus,

**Core competencies**:

- Communication skills
- Personal commitment ownership
- Customer focus and satisfaction
- Problem solving
- Team-player and team alignment
- Agility and flexibility

**Work related experience**:
1 - 3 years, experience in one or more of the below fields;
- Hotels reservations
- OTA/TA operations
- OTA/TA/Wholesale operations and customer service