Technical Support Supervisor

**Position**: Technical Support Supervisor **Our Story** We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At **Arrow ECS**we are at the forefront of new internet security technology, providing businesses...

Implement and deliver an appropriately curriculum for students and support a specific curriculum area as appropriate. Facilitate and encourage a learning experience which provides students with the opportunity to achieve their individual potential. Adopting and working towards the implementation of the school development plan. Following and evaluating the...

Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time limits Job Requirements - Bachelor's degree...

To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you. Ultimately, you will...

**Job Overview**: We are seeking a **Technical Support Specialist** to provide exceptional IT support for end-users, acting as the primary point of contact between users and the IT department. The role involves handling both emergency and non-emergency support requests, ensuring timely resolution, and providing clear communication throughout the process....

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

**Join a top-tier call center company and work from the comfort of your home!** We’re looking for skilled Technical Support Agents who are **fluent in English (C1 level)** to provide exceptional support to our clients. **What We Offer**: **Laptop & Equipment Provided** **Internet Allowance Included** **Fully Paid Training**: EGP 10.2K** **Flexible...

**Votre rôle**: Provide a professional first technical point of contact for the customer Diagnose fault-related cases by effectively utilising software diagnostics and other network/product utility programs. Provide updates as needed to the customer in order to meet performance objectives. Ensure cases are allocated to the most appropriate ‘next step’...

**Votre rôle**: Provide technical point of contact for customers’ incidents. Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. Ø Document all...

Prepare accurate and timely reports - Document technical knowledge in the form of notes and manuals - Maintain jovial relationships with clients Job Requirements - Analytical Skills - Excellent problem-solving abilities - Strong communication and interpersonal skills **Skills**: - Analytical Skills Job poster Alahly company

**Company Overview**: At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that...

**Votre rôle**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

**Job Purpose** Responsible for providing support to Instabug’s growing number of customers across different segments, industries and regions. Also having a comprehensive understanding of all Instabug’s products to be able to solve problems and translate technical concepts to our client base. The SSE is responsible for delivering an excellent customer...

(Remote Work) We are looking for a dedicated, resourceful, and friendly Technical Customer Support Specialist to join our team. We are a small team and need a self-starter, and highly motivated person to learn all the ins and outs of Parent. What we need you to come with is a positive attitude, a love for customers, and a willingness to learn. If this...

**Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region**designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM. With...

Job Title: Technical Support Representative **Job Description**: USA Account note; night and over night shifts Key Responsibilities: - Troubleshoot and resolve technical problems efficiently. - Provide step-by-step guidance and clear communication. - Document customer interactions and solutions accurately. - Ensure a positive customer experience with...

Job Title: Technical Support Representative **Job Description**: USA Account note; night and over night shifts Key Responsibilities: - Troubleshoot and resolve technical problems efficiently. - Provide step-by-step guidance and clear communication. - Document customer interactions and solutions accurately. - Ensure a positive customer experience with...

**Votre rôle**: - Provide a professional first technical point of contact for the customer - Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. - Provide updates as needed to the customer in order to meet performance objectives. - Ensure cases are allocated to the most appropriate ‘next...

**Position**: Mainframe, Technical Support Engineer III This position is responsible for providing Technical After Sales support for problems for product suites to ensure our customers achieve their desired business outcomes. Engineers are expected to deliver a superior customer experience by exhibiting our core principles of empathy, expertise, value, and...

**Grade**: No grade **Contractual Arrangement**: External consultant **Contract Duration (Years, Months, Days)**: 11 months **Job Posting**: Sep 1, 2024, 7:51:55 AM **Closing Date**: Sep 16, 2024, 4:59:00 PM **Primary Location**: Egypt-Cairo **Organization**: EM/DCD Division of Communicable Disease Control **Schedule**: Full-time .. **1.** **Purpose...