Software Technical Support Engineer

**Job Title: Technical Support Engineer** **Department**: Technical Services** **Location**: Nasr City, Cairo** **Reports To**: Technical Support Manager** **Job Summary** ***Key Responsibilities** ***Technical Support**: ***: - **Provide**remote and on-site support** to clients for troubleshooting network and cybersecurity issues.**: - **Perform...

To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you. Ultimately, you will...

**Company Overview**: At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that...

**Votre rôle**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**Votre rôle**: Provide technical point of contact for customers’ incidents. Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. Ø Document all...

**Votre rôle**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

**Votre rôle**: To provide support through the Service Excellence Process to GDO Customers: 1- Processing Customers calls/inquiries. 2- Incident Management. 3- Change Management. 4- Ensuring a professional and consistent delivery of quality services to our customers. 5- Will act as a professional first point of contact for the customer. 6- Accurately log...

Prepare project scope documents as per the PTS & SOW for the OHTL/UG. - Provide technical and engineering expertise along with guide to identify, analyze and resolve problems. - Create the base design drawings such as: route map, route map with spotted structures, plan and profile drawings, sag and tension calculation, structure list, and other submittals. -...

Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time limits Job Requirements - Bachelor's degree...

**About Azentio** Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE...

**Please note**: This job posting covers hiring for both Senior Software Engineer and Software Engineer positions We are looking for talented and experienced Backend Software Engineers to join our expanding teams in Egypt, where you’ll have the opportunity to work on cutting-edge projects as part of the Microsoft AI Organization. This is an exciting...

**Votre rôle**: - Provide a professional first technical point of contact for the customer - Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. - Provide updates as needed to the customer in order to meet performance objectives. - Ensure cases are allocated to the most appropriate ‘next...

Innovation is at the heart of what we do. At Agolo, natural language processing, machine learning, and data are at the core of our work. We are seeking a software engineer to join our team in Cairo. As a Software Engineer at Agolo, you will work closely with our data science and product teams to build the next-generation AI product support platform. Join...

**Votre rôle**: - Provide comprehensive support to IBO Customers via the Service Excellence Process, including handling customer inquiries, incident and change management, troubleshooting, and resolution- - Manage both proactive and reactive incidents, ensuring consistent and high-quality service delivery to customers- - Serve as the primary point of...

**Tech Office Engineer - Construction** **Job Summary**: The Tech Office Engineer supports construction projects by preparing technical documentation, reviewing project plans, and coordinating between on-site teams and project management. The role involves managing schedules, budgets, resources, and ensuring compliance with engineering standards and client...

Company Overview At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help...

**Position**: Technical Support Supervisor **Our Story** We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At **Arrow ECS**we are at the forefront of new internet security technology, providing businesses...

Join the Microsoft Shopping team and become part of a dynamic group dedicated to delivering a smarter shopping experience. We prioritize personalization, savings, transparency, and convenience, ensuring confidence with every purchase. In a world where the excitement of discovering the perfect item can quickly turn to disappointment, Microsoft Shopping serves...

The Role - Prepare project scope documents as per the PTS and SOW for the OHTL/UG. - Provide technical and engineering expertise along with guidance to identify, analyze, and resolve problems. - Create the base design drawings such as route map, route map with spotted structures, plan and profile drawings, sag and tension calculation, structure list, and...

**Who we are**: P2H Inc. is a global software development and consulting company focused on complex, high-load, scalable web solutions for Enterprise and Government clients. Founded in 2006, P2H Inc. rapidly expanded globally. We have branches in the USA, Poland, Portugal, Ukraine, Saudi Arabia, and Nepal, providing extensive expertise and services across...