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Desktop Support Engineer

3 weeks ago

القاهرة, Egypt CBRE Excellerate Full time

**Key Tasks**
- Install, configure, and support all Microsoft desktop operating systems.
- General hardware installation and troubleshooting (desktop).
- General troubleshooting on all IT related equipment.
- Respond to and resolve support calls at customer sites.
- Remote administration of desktops/laptops across the UAE and Africa.
- Compile desktop and server configuration documentation for client sites.
- Execute orders and follow up service and repairs with external suppliers.
- Identify possible risks or problems and escalate to senior engineer.
- Mobile voice and data admin.

**Qualifications and Experience**
- 3-5 years experience in desktop support, installing operating systems, software and providing

remote support.
- CompTIA A+
- CompTIA Network+
- MCSE
- Very good communication of English language.