Female SPA Manager
6 months ago
This position is for females only speaking ITALIAN
Your CV is required with photo
Premedion International is searching for following position to strengthen their team in Egypt. The following positions are required;
- female spa manager -Italian speaking
we prefer employees already residing in egypt
Tasks
- As a Spa Manager, you are ultimately responsible for overseeing
the spa operations and team to deliver an excellent Guest and Member
experience. A Spa Manager will also be required to achieve revenue
targets and manage customer feedback. Specifically, you will be
responsible for performing the following tasks to the highest standards:
- Manage overall operations of the spa
- Manage
and carry out procedures, have current knowledge of treatments, and
ensure all treatments comply with current legislation and company
standards
- Ensure client experience is proficient including bookings, payments, and consultation cards
- Managing
spa team members and beauty therapists to ensure high motivation,
provision of high quality service and ongoing development
- Drive
team to meet and exceed agreed revenue targets through a creative
approach to delivering alternative programmes to core fitness-based
schemes
- Meeting department annual budget and be accountable for
maintaining and operating within financial targets as well as net
movement
- Manage customer feedback effectively to ensure continuous service and programme improvement
- Instill brand values and standards to maintain quality on a daily basis
- Liaise with other hotel departments
- Ensure customers and guests receive friendly and consistent personalised service from all team members
- Respond to audits to ensure continual improvement is achieved
- Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
- Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests
**Requirements**:
Proven experience as spa manager
- minimum 5 years of experience
- italian and english speaking
- preferred Strong knowledge of various massage techniques
- Excellent interpersonal and communication skills
- Passion for delivering an exceptional spa experience
- Working Hours: 6 days a week, 9 hours a day
**Benefits**:
- Housing
- Annual holiday payment per year
- duty meals
-
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