Spa & Recreation Manager
5 months ago
**Job Number** 24058096
**Job Category** Spa
**Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Management of Spa Operations and Budgets**
- Assumes the responsibilities of the Spa Director in his/her absence.
- Ensures all employees have the proper supplies, equipment and uniforms.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Manages supplies and equipment inventories within budget.
- Maintains cleanliness of spa and related areas and equipment.
- Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
**Ensuring and Delivering Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
- Strives to improve service performance.
**Conducting Human Resources Activities**
- Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Ensures employees understand expectations and parameters.
- Brings issues to the attention of the department manager and Human Resources as necessary.
- Observes service behaviors of employees and providing feedback to individuals.
- Participates in employee progressive discipline procedures.
- Participates in an on-going employee recognition program.
- Reviews comment cards and guest satisfaction results with employees.
- Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Supervises on-going training initiatives and conducting training when appropriate.
- Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Assists the Spa Director in managing the day-to-day operations of the spa as necessary.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus
-
Spa Fitness Instructor
5 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 24097340 **Job Category** Golf, Fitness, & Entertainment **Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve as a key resource for all recreation activities...
-
Recreation Manager
5 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 23208977 **Job Category** Golf, Fitness, & Entertainment **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports the Director of Recreation in all aspects of the pool and beach areas,...
-
Attendant-recreation
5 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 23137477 **Job Category** Golf, Fitness, & Entertainment **Location** Le Méridien Dahab Resort, PO Box 2, Dahab, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Encourage, recruit, register, and schedule guests to participate in recreation activities....
-
Spa Manager
5 months ago
مصر, Egypt AccorHotel Full timeYou will have full accountability for managing the individual spa unit. This position requires commitment to achieving sustainable growth through continuous analysis of business and team member performance, and a dedication to increase customer demand. In order to do this it is important to develop and maintain mutually beneficial relationships with business...
-
Recreation Supervisor
5 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 23156010 **Job Category** Golf, Fitness, & Entertainment **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Create recreational activity agendas and advertisements using publishing software....
-
Spa Manager
6 months ago
مصر, Egypt Hilton Full timeSpa Manager A Spa Manager is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets. **What will I be doing?** As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A...
-
Spa Manager
6 months ago
مصر, Egypt Hilton Full timeA Spa Manager is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets. **What will I be doing?** As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager...
-
Recreation Experience Expert
5 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 23152478 **Job Category** Golf, Fitness, & Entertainment **Location** The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve as a key resource for all recreation activities facilitated on...
-
Recreation Experience Expert
5 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 23156115 **Job Category** Golf, Fitness, & Entertainment **Location** Le Méridien Dahab Resort, PO Box 2, Dahab, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve as a key resource for all recreation activities facilitated on the property. Provide...
-
Recreation Experience Expert
5 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 24067203 **Job Category** Golf, Fitness, & Entertainment **Location** Renaissance Cairo Mirage City Hotel, Abbas Al Akkad Corridor, Mirage city, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve as a key resource for all recreation activities...
-
Recreation Experience Expert
5 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 23140320 **Job Category** Golf, Fitness, & Entertainment **Location** Hurghada Marriott Beach Resort, El Corniche Road, P.O.Box 38, Hurghada, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve as a key resource for all recreation activities facilitated on...
-
Assistant SPA Manager
4 months ago
مصر, Egypt AccorHotel Full time**Job Description** Assistant Spa Manager** **_ Employment will be under local contract. Open for Indonesian citizens only._** What's in it for you: - Employee benefit card offering discounted rates in Accor worldwide. - Learning programs through our Academies. - Opportunity to develop your talent and grow within your property and across the world! -...
-
Shipboard Medispa Physician
5 months ago
مصر, Egypt One Spa World Full timeThis position is based on a Cruise Ship Education and Experience Requirements - Completed medical education and hold a medical degree from a recognized college or university. - Hold a current valid medical license. - Board certification or similar international certification in Plastic Surgery or Dermatology preferred but not required. - Comfortable with...
-
Assistant SPA Manager
5 months ago
مصر, Egypt Talent Pal Full timeAs the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the...
-
Spa Reception
5 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 23127911 **Job Category** Spa **Location** The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our Spa Specialists play an important role in support of a number of vital Spa functions. At our...
-
Assistant SPA Manager
5 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 23208974 **Job Category** Spa **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists with supervising and coordinating activities of employees delivering spa services, including salon,...
-
Spa Supervisor
6 months ago
مصر, Egypt Hilton Full timeSpa Supervisor A Spa Supervisor is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets. **What will I be doing?** As a Spa Supervisor, you are responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member...
-
Spa Service Expert
5 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 24072615 **Job Category** Spa **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these...
-
Spa Service Expert
5 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 24087616 **Job Category** Spa **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these...
-
Spa Receptionist
5 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 24070794 **Job Category** Spa **Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Schedule services for individuals and large groups using spa/salon reservations...