Security Control Room and Technology Manager

2 days ago


Cairo, Egypt HSBC Full time

**Role purpose**:
This position manages the HBON Protective Security Technology strategy, Security Control Room Operation as well as day-to-day business and new initiatives across HSBC. Additionally, lead all aspects of the deployment of Electronic Security Systems in country level, provide technical advice and assistance to local projects where PS involved acting as the SME between the bank and technical security vendors, and interface with key stakeholders such as ITSO/Application Owner to ensure IT services aligns with the business requirements. Role will also ensure that all aspects of local regulatory requirements are adhered to in conjunction with the Group and Regional FIM and Standards.

The position has oversight of, and implements programs specific to, the electronic security systems across HBON, consisting of electronic access control, intrusion detection, and security video systems. Further, the role provides scope of work / specifications for protective security elements such as glazing, barriers, locks, safes, vaults, etc.

Position is responsible for establishing enterprise-wide protective security governance framework and structure to align the HBON with industry best practices, to leverage protective security & technology resources and to implement a consistent protective security assessment process compliant with the Regional and Group PS Technology Policies. Directly responsible for all Local and Regional Protective Security technology policies and standards while promoting strategies linked to enable corporate business and risk management objectives. Provide oversight of the Protective Security technology programs focused on safeguarding company employees, customers, business operations, information and reputation

Where the role is based in a Country that is an independent HSBC Entity, additional skills and responsibilities will include a greater emphasis and scope for the following:

- Providing provision of cost effective and professional security solutions to counter any current or future criminal risk that may be sustained by the Group aimed against staff, premises or assets.
- Responsible for coordinating the installation of protective and electronic security across the branch network and other departments within the Bank. Additionally, there are both Security and Business driven installation programmes for which the team is responsible and is required to deliver within budget on a timely manner.
- Responding to security incidents which are detected through the security systems as appropriate.
- Managing branch and HQ refurbishment / removal projects, working closely with architects, contractors and security installation companies.
- Initiating tenders for the works involved and managing the tenders along with Procurement ensuring specifications meet HSBC standards and are priced competitively.
- Team management, preparing work processes, writing and enforcing procedures and policies, preparing guidelines for the Security Control Room team to ensure they are ready 24/7 for support services and ensuring security is a high priority.
- Performing payment controls, invoice processing.
- Informing system users and ensuring maximum system utilization, monitoring and commissioning of periodic maintenance

**Requirements**:
**Knowledge & Experience / Qualifications**:

- Experience more than 5 years as Police or Military Officer
- Knowledge of Security Technology systems, CCTVs and Control Room Operations
- Experience in Banking sector is desirable.
- The ability to manage security guards and day to day Security operations.
- Project Management knowledge is preferable


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