IT Coordinator

**About us**
IHG Hotels & Resorts** is one of the world’s leading hotel companies, with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, working across more than 100 countries. As part of the IHG team, working across our family 16 hotel brands and thousands of hotels, our people help our guests create amazing memories and deliver our purpose of providing** True Hospitality for Good**. We offer a world of opportunities.
**Your day to day**
- As primary contact for servicing the computer hardware you’ll manage and monitor all computer hardware and make systems are installed properly and working efficiently.
- Maintain an up-to-date list of all computer hardware and software at hotel.
- Monitor the performance of the systems and maintain log book of performance.
- Understand all standards and customized features and functions of the Hotel front office system.
- Ensure that all computer media saves, and back-ups are completed, documented and stored per specifications.
- Maintain uncompromising data and physical security standards.
- Control security for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the security specification as described in the security system.
- Administer all user ID’s, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries under the supervision of the IT Manager/Leader.
- Maintain technical and user documentation, systems reports, newsletters and announcements in a neat, orderly and secure fashion.
- Follow-up outstanding points from the latest IT audit of his/her hotel under the supervision of IT Manager/Leader.
- Notify department heads on current computer related issues, new releases, MIS trends, viruses etc.
- Other ad-hoc duties - unexpected moments when we have to pull together to get a task done.

**What we need from you**
- Diploma or Vocational Certificate in Computer Science or IT or related field.
- 1 years’ related experience or with computer set-up and troubleshooting.
- Working knowledge of networks and operating systems and databases.
- Strong analytical and problem-solving skills.
- Knowledge in PCI DSS (Payment Card Industry Data Security Standards).
- Great communication skills A team player, proactive, responsible, hardworking and able to work under pressure.

**What we offer**

**At IHG Hotels & Resorts,** we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Job Reference: EMEAA27364