Credit Control Manager Mea Region

6 months ago


مصر, Egypt Gilbarco Full time

**JOB TITLE**: Credit Control Manager MEA Region

**DEPARTMENT**: Finance

**REPORTING TO**:Head of Credit Control EMEA + SEA Region

**LOCATION**:Cairo, Egypt

**Purpose of Position**

Supporting the Head of Credit Control, this role will be responsible for reducing debt, handling queries, and working with the team to streamline processes. Leading an evolving credit process and policy will be a key part of this role, as will the management and development of the credit controllers.

**Key Responsibilities**
- Managing & developing MEA AR team of 4
- Managing own customer ledger
- Handling daily management process to track the cash collection throughout the month, with clear notes
- Maintain customer master data & customer credit checks using the DoA to obtain approval before setting the new customer profile
- Handling customer queries; making sure they are rooted to the correct department to investigate & resolve
- Ensure customer accounts are reconciled; including withholding tax /exchange rate/ bank charges
- Managing the month end process and reporting
- Identifying and escalating potential bad debts to management
- Leading the daily, weekly & monthly catch meetings with customers & internal customers
- Account escalations and legal processing
- Managing Credit Hold process for the region
- Assisting the Head of Credit EMEA & SEA with the development and implementation of policies and processes including but not limited to, credit policy, payment terms, credit balance processes, bad debt provision and other process documents

Qualifications and Skills
- Background in credit control essential
- CICM Qualification or studying towards / desire to study
- Effective management and communication
- Ability to manage a large debtors list
- Customer focused individual who is self-motivated and results driven
- Ability to build strong trusted relationships
- Time management and prioritisation skills
- Ability to use own initiative and think ‘outside the box’
- Excellent face to face and telephone manner, with strong written and oral communication skills
- Is adaptable and able to respond to business needs in a fast-paced environment.
- Can look for continuous improvement of reporting and controls.
- Is a self-starter who can work independently and as part of a team.
- Is pragmatic, analytically minded and a logical thinker.
- Able to adapt a 'firm but fair' approach
- Lead a team of Credit Controllers in reducing debt and handling queries
- Motivate, manage, mentor, train and develop members of the team

Gilbarco Veeder-Root represents the leading brands of solutions and technologies that provide convenience, control, and environmental integrity for retail fueling and adjacent markets. In 2002, the Gilbarco and Veeder-Root companies combined into one marketing brand, with distinctive and complementary business lines, services, and sales capabilities. Veeder-Root is the world's leading supplier of automatic tank gauging and fuel management systems and one of the few companies in the industry to design, manufacture and service its own products; supplying and integrating the broadest range of new and proven technologies to reduce cost of ownership, enhance environmental integrity, and improve performance and profitability for petroleum marketers and commercial fueling enterprises worldwide

Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our five operating companies—Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, and Hennessy Industries—are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier’s pioneering solutions advance safety, security, efficiency, and environmental compliance worldwide.

Energized by our shared purpose and values, we have a strong culture shaped by a deep organization-wide commitment to inclusion, diversity, and equity (ID&E) and corporate responsibility. Eight vibrant global employee resource groups serve as powerful focal points for connection, community, and advocacy, and we actively support community causes through Vontier Cares. We offer flexible remote and in-person, open-space work options.


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