Digital Solutions
4 weeks ago
**Job Purpose**:
The Digital Solutions & Oracle Operations Manager is responsible for leading the Digital Solutions & Oracle Operations department, driving the implementation, optimization, and integration of enterprise resource planning (Oracle ERP) systems and digital solutions. The role involves managing a team of specialists, ensuring system efficiency, supporting organizational transformation initiatives, and aligning ERP operations with business objectives.
**Key Responsibilities**:
**Strategic Leadership**:
- Develop and execute strategies for ERP system implementation, optimization, and upgrades to meet business needs.
- Collaborate with cross-functional teams to align ERP solutions with the company’s digital transformation goals.
- Ensure alignment of ERP operations with industry best practices and organizational objectives.
**Team Management**:
- Lead and mentor the ERP team, including developers, database administrators, and digital solutions specialists.
- Assign tasks, monitor performance, and ensure the delivery of high-quality outputs.
- Foster a culture of continuous improvement and innovation within the team.
**ERP System Oversight**:
- Oversee the implementation and maintenance of Oracle EBS (R12) and other digital solutions.
- Manage system integrations, ensuring data consistency and reliability across platforms.
- Conduct regular performance reviews of ERP systems and recommend improvements.
**Data & Security Management**:
- Ensure database security, availability, and integrity.
- Monitor database performance, conduct capacity planning, and execute necessary updates or migrations.
**Process Improvement**:
- Identify gaps and inefficiencies in ERP operations and implement change management programs to address them.
- Optimize workflows by extending Oracle EBS functionality through custom APIs, alerts, and user hooks.
**Customer Support**:
- Act as a liaison between internal stakeholders and the ERP team to ensure their needs are met effectively.
- Troubleshoot and resolve escalated system issues promptly.
**Reporting & Documentation**:
- Generate reports using Oracle Reports 10g/11g, BI Publisher, and other tools.
- Maintain comprehensive documentation of system processes, integrations, and customizations.
**Required Qualifications**:
**Education**:
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
**Experience**:
- Minimum of 10 years of experience in digital solutions, ERP operations, or related roles.
- Proven track record of implementing and managing Oracle ERP systems (EBS R12).
- Strong experience with ERP integration technologies, methodologies, and tools.
- Demonstrated leadership in managing cross-functional teams.
**Technical Skills**:
- Expertise in Oracle EBS modules, including Financials or SCM/Manufacturing.
- Proficiency in PL/SQL programming, XML & XSL programming, and Oracle database maintenance.
- Hands-on experience with Oracle Enterprise Manager (OEM).
- Familiarity with Linux/Unix operating systems.
- Strong understanding of batch and real-time integrations, error handling, and reconciliation processes.
**Certifications (preferred)**:
- Oracle Certified Professional (OCP).
- Oracle Cloud Infrastructure (OCI) Certified Architect.
- Project Management Certification (e.g., PMP).
**Behavioral Competencies**:
- **Technical Savvy**: Stay updated on innovations in digital and ERP technologies.
- **Problem-Solving**: Address complex technical issues with a systematic approach.
- **Collaboration**: Work effectively with cross-functional teams and stakeholders.
- **Adaptability**: Adjust strategies and solutions to meet evolving business needs.
**Employment Terms**:
- Competitive salary and benefits.
- Reporting Line: Head of Digital Transformation.
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