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Supply Chain Administrative Order Sr Associate
3 days ago
**Responsibilities**
- ** Order Management**:
- Back up Sr. Associates and do order management activities on demand
- Create final delivery details and confirm in the system
- Follow-up with 3PL about order status
- Support BU PGT team with closing unconfirmed orders and deliveries: investigate preliminary reason code
- Support interaction with BU team on other topics as requested
- ** Manage return**:
- Create return delivery and inform sending WH and 3PL about pick up order
- Generate Credit/Debit notes
- ** Order management performance review (PepsiCo internal)**:
- Support the SC Customer Support Supervisor with all initiatives to improve GBS service offerings
- Support order management team with all reporting and KPIs tracking
**Qualifications**
- University degree
- Excellent spoken and written English language knowledge
- Previous exposure to similar role is a plus (in Customer service)
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