Fluent English Speakers

4 weeks ago


القاهرة, Egypt Service First CX Full time

**ServiceFirst**is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client’s businesses with exceptional customer engagement.

**What you’ll do**:
**A Customer Service Representative - Collection** is an individual who specializes in the collection of outstanding debts owed by customers or clients. The primary responsibility of a collections specialist is to recover delinquent payments and resolve overdue accounts.

**JOB FUNCTIONS**:

- Process payments via customer request.
- Debt Collection: Use effective collection techniques to encourage customers to make payments. This involves discussing outstanding balances, providing payment options, and addressing any questions or concerns customers may have regarding their debts.
- Customer Communication: Engage in professional and empathetic communication with customers to understand their financial situations and find mutually acceptable solutions. Answer inquiries, resolve disputes, and provide accurate and clear information regarding payment terms and options.
- Compliance: Adhere to relevant laws and regulations governing debt collection
- Problem Resolution: Address and resolve customer complaints, disputes.
- Negotiation and Settlement: Negotiate payment plans, settlements, or discounts with customers based on their financial capabilities and the company's policies.

**This Role needs he following**:

- Negotiation skills
- Collections process
- Communication
- Debt recovery
- Maintaining customer relation
- Compliance.
- Settlement.
- Dispute resolution

**What we’re looking for**:

- **Fluency in Eng is A MUST ( B2 or Higher)**:

- Graduated or Undergrad without attendance commitment
- At least 6 months collections experience
- Communication and negotiation skills
- Flexible, Process Oriented, Optimistic, and Goal Oriented
- Ethics and integrity
- Professional, dependable, and able to maintain confidential information

Pay: From E£20,000.00 per month

Ability to commute/relocate:

- Cairo: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your Level of English (A1 - C2 ) ?
- Are you Comfortable in Working in Loans Or the Financial field in General?
- After Understanding that night shifts (Ends at 4:00 AM ) are mandatory.

Would you be able to reliably Work in this Condition ?

**Experience**:

- Collection: 1 year (required)

License/Certification:

- Egyptian ID (required)



  • القاهرة, Egypt LEO Trading Agency Full time

    For_Urgent_Hiring_Working_From_Home Customer Service Representative Working from Home Laptop &Headset provided Internet Allowance Choose Your account (Tech/Non-Tech) Transportation during Nesting period Only one interview to Join WHO should apply? Fluent English Speakers C1 level #MUST Max Age 48 #MUST Grads only #MUST Alex & Cairo Residents /...

  • Fluent English Speaker

    3 months ago


    القاهرة الجديدة, Egypt Teleperformance Full time

    Handling daily customer inquiries regarding their Bills and troubleshoot their tech issues by answering inbound calls **Benefits**: - _**Fluent English Speakers**_ - _**Grads and Fresh Grads Only**_ - Rotational Night shifts (3 PM to 12AM) (4 PM to 1 AM) (5 PM to 2 AM) Only - **salary is 14K Net (Including Euro KPIs)**: - small upselling Part (Additional...


  • القاهرة, Egypt Service First CX Full time

    **About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...

  • Travel Advisor

    5 months ago


    القاهرة, Egypt Teleperformance Full time

    _**We're hiring for launching accounts**_ - **Teleperformance Egypt is now hiring!**_ *Requirements:* - Very good to _**fluent **_English speakers - _Graduates_ - Clear Military Status. *Working Conditions:* Rotational shifts - 9 working hours including an hour break. - 5 working days, 2 days off. *Benefits**: - Salary 14K NET!**_ - KPIs in Euros - To...


  • القاهرة, Egypt Teleperformance Full time

    **Great opportunity for graduates and fresh graduates !** Teleperformance cairo is hiring fluent English speakers (B1 English level) to work as customer service representatives. New launching account in one Katameya! chat and calls. Earn up to 6250k! You will be receiving your kpis in the Euro equivalent( paid in Egyptian pound) *medical insurance...


  • القاهرة, Egypt Teleperformance Full time

    **Great opportunity for graduates and fresh graduates !** Teleperformance cairo is hiring fluent English speakers (C1 English level) to work as customer service representatives. We have multiple accounts related to Telecommunication, reservation and ticketing, sales, cash and money transfer and more! Earn up to 15k! You will be receiving your kpis in the...


  • القاهرة, Egypt Teleperformance Full time

    **Great opportunity for graduates and fresh graduates !** Teleperformance cairo is hiring fluent English speakers (C1 English level) to work as customer service representatives. We have multiple accounts related to Telecommunication, reservation and ticketing, sales, cash and money transfer and more! Earn up to 15k! You will be receiving your kpis in the...


  • القاهرة, Egypt Teleperformance Cairo Full time

    **Great opportunity for foreigners and Egyptians** Teleperformance is hiring fluent Portuguese speakers who are ready to immediately start working as a customer support agent. - salary 18.500k NET (Including tips in euros). - Location: New Cairo. - Shifts: rotational shifts - Throughout Cairo and Giza, transportation is provided 24 hours a day If you are...


  • القاهرة, Egypt Teleperformance Full time

    **Great opportunity for graduates and fresh graduates !** Teleperformance cairo is hiring fluent English speakers (C1 English level) to work as customer service representatives. We have multiple accounts related to Telecommunication, reservation and ticketing, sales, cash and money transfer and more! Earn up to 15k! You will be receiving your kpis in the...


  • القاهرة, Egypt Teleperformance Full time

    **Great opportunity for graduates and fresh graduates !** Teleperformance cairo is hiring fluent English speakers (C1 English level) to work as customer service representatives. We have multiple accounts related to Telecommunication, reservation and ticketing, sales, cash and money transfer and more! Earn up to 15k! You will be receiving your kpis in the...


  • القاهرة, Egypt LEO Trading Agency Full time

    **Customer Service Agent (Fluent English)** **Leo Trading Agency is seeking a highly motivated and customer-focused individual with fluent English skills to join it’s client “Vodafone” as a Customer Service Agent. In this role, you will serve as the primary point of contact for customers, providing exceptional support and resolving inquiries...

  • Travel Agent

    2 months ago


    القاهرة, Egypt Dyninno Full time

    EGYPT (CAIRO) | TREVOLUTION | WORK AT DYNINNOIf you are fluent in English, empathetic, and curious, become a Travel Agent in Egypt! **Responsibilities**: - Engaging with new traveling customers - Cooperating with incoming clients to determine their needs and consulting them on an appropriate destination, methods of transportation, travel dates, costs,...

  • English Speakers

    4 months ago


    القاهرة, Egypt Teleperformance Full time

    Location**:New Cairo, Egypt** **Full-Time Job.** We are looking for dynamic and customer-oriented individuals to join our team as Customer Service Representatives. As part of our growing team, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service to our clients in English. **Requirements**: -...


  • القاهرة, Egypt LEO Trading Agency Full time

    **Customer Service Agent (Fluent English)** **Leo Trading Agency is seeking a highly motivated and customer-focused individual with fluent English skills to join it’s client “Vodafone” as a Customer Service Agent. In this role, you will serve as the primary point of contact for customers, providing exceptional support and resolving inquiries...


  • القاهرة, Egypt NAOS Solutions Full time

    Respond to customer inquiries and resolve issues promptly and professionally - Communicate effectively in both Arabic and English - Provide accurate information about products and services - Ensure customer satisfaction through excellent service delivery - Collaborate with team members to improve overall customer experience **Requirements**: - Native...


  • القاهرة, Egypt Brassbell For Hospitality Full time

    A multinational company in Egypt is hiring on spot with NET salary Up to 17,000. Job Title: Customer Support Specialist Field: Telecommunication, Technical Support, Travel advisor,..... (Chat and calls) Shifts: Rotational Shifts/ Rotational Weekends. Market: Worldwide. **Benefits**: - Basic salary: 9,000 - KPIs: 100 Euros (=5,200 EGP). - 10% Increase on...


  • القاهرة, Egypt Teleperformance Full time

    _Teleperformance Cairo is hiring for a new launching project._ **Requirements**: Fluent English Speakers Flexible with rotational shifts Flexible with night shifts Ready to start immediately **Benefits**: Net Salary 14000EGP Medical Insurance Social Insurance Transportation all over Cairo &Giza **Location: New Cairo** Pay: E£14,000.00 per...

  • Morning Shifts

    3 months ago


    القاهرة, Egypt Sutherland Egypt Full time

    **Sutherland (Cairo site) is hiring fluent English speakers for a customer service vacancy** - **Attractive package**: - **Paid Training (Fully paid)**: - **Medical insurance coverage**: - **Social Insurance**: - **24/7 transportation** **Fluency in English is a must.** **Location: New Cairo - 5th settlement** **Job Types**: Full-time,...

  • B2b Telesales Agent

    3 months ago


    القاهرة, Egypt DotLynx Full time

    **Must have B2B sales experience. Experience as PA or Sales Manager is an asset.**: - **Rewarding commission on each landed client.**: - **Fixed shift (Sunday - Thursday from 9am to 5pm).** **Job Role**: - Lead generation: proactively reach out to prospects and generate leads. - Identify potential customers and gather relevant contact information for...


  • القاهرة, Egypt Teleperformance Full time

    _Teleperformance is hiring for a #New_Launching_Account for one of the biggest telecommunication companies in USA._ **Requirements**: - Fluent English Speakers (B2) - Flexible with rotational shifts - Flexible with night shifts - Previous experience is sales is preferred - No commitments in the upcoming year - Ready to start in September **Benefits**: -...