Associate Solution Developer

2 days ago


مصر, Egypt Service Management Group (SMG) Full time

**Service Management Group is looking for a passionate Associate Solution Developer**

SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise.

At SMG, we love to solve hard problems together. We are fast learners and curious team members who ask great questions. We embrace a learning culture, where hard-work, creative thinking, and initiative are valued and rewarded. Our team members are obsessed with creating innovative, client-centric technology together, while operating with the highest levels of integrity, humility, and respect for others. We take our work very seriously, have fun, and create great products as a team.

SMG embraces our collective differences as human beings. We celebrate diversity and create an inclusive work environment in which all employees experience belonging, have their unique needs respected and met, have equal access to opportunities and resources, and feel fully engaged to contribute to the company’s success.

**Your day-to-day work**:

- Integrate services and configure features key to the business
- Write T-SQL statements to read, write, and update the MS SQL database
- Create and maintain SSIS packages
- Communicate with internal customers about project requirements and technical specifications
- Use critical thinking to troubleshoot issues related to work domain
- Articulate process improvement suggestions, provide information, analysis, and recommendations to support team efforts
- Create and maintain documentation
- Communicate with clients about their needs, and give demonstrations
- Produce design proposals and budgets
- Develop programs or other products, and evaluate products to ensure they function properly

**Requirements**:

- Bachelor’s degree in Computer Science, Information Technology, or related field, or the equivalent through a combination of education and work experience
- Technical knowledge of the current hardware, operating systems, and Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.)
- Excellent attention to detail
- Ability to communicate technical information to non-technical customers
- Experience with T-SQL and SSIS
- Basic C#, Java, and/or Python experience
- Works well in both a team environment and individually
- Ability to multitask in a fast-paced work environment
- Excellent time management skills
- Ability to establish and maintain effective working relationships with others
- Excellent knowledge of English

**Preferred**:

- Understanding of HTML
- SSRS experience a plus
- Experience with Hive and/or Mongo DB
- Basic understanding of Agile, Scrum, Kanban

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