Ran Integration Senior Supervisor vois

2 weeks ago


مصر, Egypt Vodafone Full time

ROLE PURPOSE: On starting of fiscal year, assessment is carried out by radio teams, based on the result they
decide to go with pool of new site rollout and expand current sites capacity by preforming (2G/3G/4G expansions,
Modernization, or Antenna change request,etc.), FY target. Radio breaks it down into streams and each region
own its target.
The integration Supervisor is responsible for managing and leading group of radio integration engineers in order to
achieve radio rollout and expansions targets in speed and simplicity through focusing on voice service from an E2E
perspective and total ownership approach.

Key Accountabilities:

- Prepare a proper work environment to team members.
- Prepare DB to include all people related logistic data.
- Prepare DB to include all people related technical data
- Prepare daily schedule.
- Ensure proper dynamic schedule to achieve daily activity.
- Ensure proper dynamic resource dimensioning over the shift.
- Ensure team members are working on 24hrs shift basis.
- Ensure all team members have all tools required to perform their work.
- Ensure handover between team members.
- Ensure knowledge transfer across team members
- Ensure each team member has a minimum knowledge and skills to achieve his job.
- Ensure adherence to processes & SLAs.
- Ensure all team members follow same technical check list & procedures.
- Promote team work spirit, ownership and passion.
- Manage and clear conflicts.
- Do coaching and support.
- Monitor team performance, attitude and behaviors.
- Set a business learning and development plans; monitor and track its progress

Business Management:

- Achieve all radio rollout and expansions modules in speed and simplicity:
I. Process alignment;
- Ensure team fully aligned with running integration process;
- Key activities: do regular alignment across team & close gaps.

II. Standard procedures:

- Ensure team follow same procedures per activity;
- Key activities: submit a fully detailed and testes method of procedures for each

activity.

III. Preparation Phase:

- Ensure team revise & validate radio data according to the agreed process;
- reporting/progress, Archiving & Tracking.

IV. Implementation Phase:

- Ensure team do smooth & proper execution;
- Key activities: revise LLD,RF data, utilization sheet, License, prepare scripts &
V. Acceptance:
Key activities: collect logs before and after, follow up back log clearance, ensure

system fault free, do test calls, follow radio template, change status in system &
prepare completion reports.

VI. Solving performance concerns:

- Ensure team act fast on network performance concerns after execution:

- Key activities: rectify OSS audit, analyze fast KPI alert, acknowledge radio

VII. Work flow enhancement:

- Initiating ideas for facilitating work and saving time and effort;
- Key activities: encourage team to drive and implement new ways of working and

share it.

VIII. Internal data base:

- Develop a consistent data base and follow up on it daily;
- Key activities: in addition to system build own database.

Project Management:

- Ensure all lead times (response, handling & escalation) to be within the agreed lead

times.
- Decide the most efficient way to do remote integration in terms of simplicity,

optimum integration resources utilization and in a high speed in implementation.
- Ensure that all VFE integration activities are implemented as designed and liaise

with radio planning to achieve VFE radio targets as fast as possible while

improving the implementation quality.
- Manage and continuously enhance relevant procedures and processes to assure

smoothest operations and best customer experience.
- Lead, initiate and manage regular audits for configuration clean-ups and mismatch

adjustment.
- Develop a consistent, reliable and up-to-data data base.
- Achieving all radio rollout and expansions targets on-time in speed and simplicity
- Provide high level of technical support for all concerned parties.

Reporting:
Providing proper technical support for all stakeholders working on the integration

process over a 24/7 on-call duty.
- Ensure delivering a daily activity execution report in applicable format.
- Issue weekly/monthly fully detailed execution report in applicable format.
- Provide statistical report on regular base and upon request for both technical and

non-technical.
- Provide effective and accurate technical reports leading to have enough technical

details for all concerned parties.
- Provide technical impact report for severe cases upon need.

Other responsibilities:
(Innovation, Processes ,

Streams, Interface

Management, business

strategy & Special Tasks):

- Full awareness with function and department business strategy.
- Full awareness with Integration running process and SLAs.
- Keep monitoring the target progress and ensure it is on-track.
- Monitor, update and report business status to higher level on-spot.
- Initiate ideas for facilitating work and saving time and effo



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