Customer Technical Services Analyst Ii

We are seeking a highly skilled and motivated Data Analyst to join our team at Contentsquare. In this role, you will play a crucial part in our value creation and innovation efforts. Collaborating closely with our UX/UI Designers and Customer Success Managers, you will undertake various data analysis projects and services for our clients. As an analyst, you...

PS Technical ConsultantScoping, design, testing, implementation, debugging and system integration of software components in moderately complex areasDesign, develop and execute software test plans, procedures, test applications and test casesIdentify, track and resolve software defects in moderately complex areasCreate documentation to assist customer with...

Job DescriptionWhat if you could use your technology skills to develop a product that impacts the way communities' hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, and yet it's also one of the world's least digitized industries, not to mention one of the most dangerous....

Responsibilities:You ensure the management of the quality of service of the customer's solutions and provide the deliverables defined contractually (dashboard, Operational Guide, etc.).You assess the risks in order to anticipate them and set up action plans to improve the quality of service. In the event of a malfunction, you ensure that the various...

Product Manager II At least 5 years of experience in technical product management, or engineering management with extensive knowledge in order fulfillment systems implementations, maintenance and integrations.A degree in Computer Science or a related technical field or in Finance is ideal but not required.You can communicate fluently with engineers, able to...

Responsibilities:Welcoming airport Guests in a polite and friendly MannerSupport Passengers & Direct them to Orange Wi-Fi ServicesInforming Passengers all Orange Services & how to connectTending to guest comfort & Assisting them with any inquires

Maintaining positive relationships with customers.Identifying customer needs and overseeing service delivery within the business context.Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.Managing finances and budgets.

Envision Employment Solutions is currently looking to hire a Business Analyst for one of our partners, a multinational financial services company. **Summary**: This position serves as a crucial client-facing role, acting as a bridge between clients and internal teams. You'll collaborate with Relationship and Delivery Managers to translate client needs into...

Job Title:Customer Service - Chat and Email Vacancies - EnglishJob DescriptionAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or...

Responsibilities:Making sure employees that report to you meet performance expectations.Giving instructions or orders to subordinate employees.Ensuring that the work environment is safe, secure and healthy.Meeting deadlines.Approving work hours.Ensure great customer service at all levels.

Responsiblity:Promptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers’ issues.Identifying common problems and escalating them to management,...

Responsibilities:Responsible for digital transformation projects, through working closely with various departments to collect requirements, like customer service, HR, Sales , IT & Marketing teams to achieve higher revenues and better customer experience.Conduct business Analysis & solution architecture to ensure logical connection and arrangements between...

NOK Human Capital is hiring CS Quality Assurance Analyst for IntouchCX a global BPO leader in customer support industry.About The Job Were changing the way people think about customer service and we need your help! Were looking for a CS Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams...

Job Description2-4 years of analyst experience in revenue operations, sales operations, or marketing operations rol2+ years of experience with Salesforce reporting platformUnderstanding of SaaS GtM processes, customer lifecycle, SaaS metrics, and CRM data model at a multi-product SaaS companyDemonstrable success as a data analyst and understanding of...

Responsibilities:Work closely with the CoE Head and security management team to achieve the center business and operational objectives.Oversee service transition process across its lifecycle (valdiation, project management, technical implementation, HOTO,...,decommission), andSupport the collaboration between Security Transition and International Operations...

Identifying and analyzing business needs and translating them into technical solutions.The Senior Business Analyst will be responsible for gathering and documenting requirements, creating functional specifications, and working with cross-functional teams to ensure that the solutions meet business needs.Work with business stakeholders to identify and analyze...

About this role: The role of Project Manager comprises the following responsibilities: Delivery/Program Management, Implementation Partner Management, and Key Account Management.In this role, you will successfully drive and deliver APAC projects on time, above customer expectations, and within budget. You liaise and interact with project stakeholders and...

Responsibilities:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...

"  We are looking for a Technician, who wants to move into sales.  We are aware, that it will not be easy to find a “two in one”.    General Requirements: A mechanical technician (or an electrician with strong mechanical knowledge), who is interested in machine sales. Split approx. 50:50 Starting date: ASAP Salary: negotiable (frame approx.:...

Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...