Business Program Manager
4 days ago
Microsoft is on a mission to empower every person and every organization on the planet to achieve more.
Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.
**Business Program Manager - **Employee Experience Success**
Microsoft’s Employee Experience Success team within the Microsoft Digital organization is a highly motivated, globally dispersed team focused on helping Microsoft’s end users, including services, sales, marketing, commerce, customer support, finance, and HR professionals achieve their full potential. We enable rich and pervasive internal user experiences that result in connecting the company, delighting Microsoft employees, and inspiring the industry.
**Responsibilities**:
Key Responsibilities:
Follow ADKAR methodology while delivering on change management activities to assess current vs. future state capabilities, assess and prioritize user needs, and drive landing and adoption activities inclusive of user validation, communications, training, and post implementation follow ups with users.
- Be the local single point of contact for a given set of business and engineering capabilities on behalf of various engineering teams, peer Employee Experience Success teams, and Corporate business teams.**Qualifications**:
Qualifications:
- 5+ years of solution, project, process, and/or change management with proven track record of successful delivery in support of sales functions and marketing as well as finance field communities.
- Previous experience with any of the following: Sales, Marketing, Inside Sales, Licensing, Finance, Incentive Compensation Processes, Models and Systems desired
- Strong Change Management Experience
- Have the ability to support work across multiple time zones.
- Minimum 5+ years’ experience in the IT or software industry or in business/IT consulting services.
- Minimum BS/BA degree in Information Systems, related field OR equivalent business experience.
- Strong verbal and written communication skills, strong interpersonal skills.
- Proven self-starter with a track record of successful entrepreneurial/individual contributor.
- Ability to influence and communicate at senior levels.
- Strong cross-group collaboration skills.
- Strong acumen in service delivery structures, approaches, and processes.
- Business process design methodology and implementation.
- Willingness to travel at least once a quarter.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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