Business Operations
3 weeks ago
**About the role**:
- Co-ordinate and facilitate the upcoming transformations through agile practices and methodologies.
- Co-ordinate and facilitate the learning & development Plans and schedules, based on the Orange Business Learning Journey strategy, insights from business and building the Skills for tomorrow.
- Fully understand the business strategy and priorities of the organization to support the service operations of different teams using the business enablers achieving the key success factors from customer, people, and business perspectives.
- Manage the Operations PMO (Program Management Office) virtual team of Managers from Service Operations.
- Help the organization in implementing & utilizing the appropriate Agile tools and metrics.
- Support and co-ordinate Automation & Digitization work streams for all SO teams.
- Lead the re-branding and positioning of Orange Business in the market. (Job fairs, social media, etc.).
- Construct global improvement plans for SO based on customer & employee verbatim analysis through Quality Connect and Peakon surveys.
- Build a continuous rapport and mutual interlock with the supportive functions and act as a department SPOC with the corresponding SPOCs from different functions.
- Organize, plan, and animate agile meetings for SO management team.
- Support in hiring & interviewing process.
- Support on basic office administration tasks.
- Organize “all hands” and other SO events.
- Support in facilitating and hosting all business visits where SO is involved.
- Create and maintain an administrative filing system.
**About you**:
- Agile and transversal mindset
- Effective communication and negotiation skills
- Sharp Time management and multi-tasking skills
- Critical thinking & Mental organizational skills
- Result-oriented
- Ability to deliver on promise and meet deadlines
**Additional information**:
NA
**Department**:
Global Delivery & Operations
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
**Contract**:
Regular
-
Head of Business Operations
3 weeks ago
مصر, Egypt Orange Business Full time**About the role**: Ensure end to end alignment of the operational model and improvement initiatives across practices in the region Lean, Reliable & Robust Model Contribute to improve handover processes between Build and Run on the customer contracts and particular services & solutions Improved Customer Satisfaction & Business Growth Set up & drive...
-
Business Security Officer/ Business Continuity
3 weeks ago
مصر, Egypt Orange Business Full time**About the role**: To meet the requirements of our policies and the audit recommendations we need the following activities to be in place and performed on a regular basis (most aften annually). - Maintain a Business Continuity and a Crisis Management policy - Maintain a list of critical activities and assets in Orange Business Cloud - Using the business...
-
Operations and Security Readiness Director for
3 weeks ago
مصر, Egypt Orange Business Full time**About the role**: **Responsibilities** - You represent the operations teams for the flexible SDWAN offer project (for both French and international scopes) by - expressing and promoting operational needs - promoting new features and good practices - managing the training needs of the experts - You deliver the right level of communication and KPIs for GDO...
-
Operations Manager
4 weeks ago
مصر, Egypt Top Business Human Resources Full time**Job Description**: - Plan and supervise the day-to-day running of business Source-to-Pay operations to ensure smooth progress. - Meet and exceed performance goals of the Source-to-Pay portfolio across the region. - Improve key operating metrics - Paid On time, Received on Time, Invoices on Hold, No-PO-No-Pay - Identify key productivity projects to improve...
-
Business Operations Assistant
4 weeks ago
مصر, Egypt British Council Full timebusiness operations assistant **Date**:31 Aug 2023 **Location**: Cairo, Middle East and North Africa, EG **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections...
-
Operations Manager
4 weeks ago
مصر, Egypt Top Business Human Resources Full time**Job Description**: - Ensure all operations are carried on in an appropriate, cost-effective way - Improve operational management systems, processes, and best practices - Handles the different departments (Finance, warehouse, sales, and HR) - Formulate strategic objectives for different departments - Examine financial data and use them to improve...
-
Sr.NETworks Operations Consultant
3 weeks ago
مصر, Egypt Orange Business Full time**About the role**: Consultant Role/Responsibilities - Review and suggests potential design enhancements based on incidents’ lessons learned. - Analyze reoccurring faults and arrange permanent fix plans. - Set foundation for continuous service improvement (technical improvement of the customer’s connectivity services and operational improvement of OBS...
-
Security Solutions Engineer
3 weeks ago
مصر, Egypt Orange Business Full time**About the role**: Orange Cyberdefense; a leading European Managed Security Services Provider, supporting business globally, is the strategic entity of the Orange Group dedicated to digital security that puts today's most pressing cyber security challenges at the heart of its brand. Our mission is to build a more secure digital society. We support companies...
-
Senior Operations Manager
3 months ago
مصر, Egypt Orange Business Full time**About the role**: ¤ Supervision of the customer support team to ensure compliance to performance targets (KPIs) and overall customer satisfaction. ¤ Conduct employee performance reviews in accordance with company policy. ¤ Ensure staff engagement and motivation all the time. ¤ Development of staff to ensure skills levels match both current and future...
-
Business Operations Advisor
3 weeks ago
مصر, Egypt Unifonic Full timeProudly voted a Great Place to Work®, we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 500+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies. We pride ourselves on...
-
Operations Manager
3 days ago
مصر, Egypt Orange Business Full time**About the role**: - Share experience and knowledge within the team by providing day-to-day guidance and coaching - Act as the level 1 escalation point for the team - Responsible with the management to monitor team performance in technical and non - technical aspects throughout the half - Perform regular analysis of the team’s work through daily reviews...
-
مصر, Egypt Orange Business Full time**About the role**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level...
-
Business Operations Support
3 weeks ago
مصر, Egypt British Council Full timeBusiness Operations Support **Date**:16 Apr 2024 **Location**: Cairo, Middle East and North Africa, EG **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to...
-
Summer Internship: Business Operations
2 months ago
مصر, Egypt Dsquares Full timeDsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...
-
Sr Monitoring Operations Expert
2 days ago
مصر, Egypt Orange Business Full time**About the role**: - Managing Monitoring Productions/changes on different monitoring solutions validated by Monitoring Engineering. - Providing 24*7 technical support for monitoring infrastructure servers used for monitoring (oncall is required during none business hours). - Managing accounts for all monitoring tools (creation, deletion and...
-
Senior Operation Manager
2 weeks ago
مصر, Egypt Top Business Human Resources Full timeResponsibility: - Lead the Site Operations team in the UAE Regions, setting objectives, managing performance, and fostering development. - You'll provide strategic inputs for the overall Site Operations strategy aligned with the company objectives of the UAE business unit strategy. - Participation in budgeting processes and monitoring financial...
-
Business Operations Intern
3 months ago
مصر, Egypt WaslaBrowser Full timeWe were born out of a deep desire to make shopping a little **_more magical_** for everyone. You see, we know that shopping isn't just about acquiring things. It's about the rush you get when you find the perfect item that speaks to your soul It's about the joy you feel when you finally own something you've been dreaming about for ages. We're here to...
-
Cloud Security Operations Engineer
3 weeks ago
مصر, Egypt Orange Business Full time**About the role**: Key tasks and responsibilities: - Troubleshooting and resolving high complexity customer faults. - Provide next level technical support for Level 1 Specialists. - When resolution is not possible ensuring the fault is passed to the most appropriate group able to resolve. - Perform service changes by assessing risk and implementing...
-
Business Operations Manager
2 weeks ago
مصر, Egypt Vodafone Full time**Role Description**: As a Business Operations Manager you will manage and align the internal and external governance of the Technology_VOIS operation management. You will ensure the strategic alignment across the business with effective internal and external communications, driving the Technology Strategy 2025 into Tech_VOIS strategy and roadmap and...
-
Business Operations Associate
3 weeks ago
مصر, Egypt Bosch Group Full timeCompany Description Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Automotive Aftermarket, Power Tools and Security Systems. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our...