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Associate Director Business Transformation
4 weeks ago
**ROLE PURPOSE**:
- Responsible for co-creating and supporting the build of a strategy and plan to develop and deliver new Private Payer Offerings in the AMESA region for IQVIA.
- Co-lead and help manage the delivery of Business Transformation and Change Management services in the AMESA region
- Guide and support the internal Operational Excellence, Lean Process Improvements and Automation Initiatives
**KEY TASKS AND ACCOUNTABILITIES**:
- Identify key priorities related to the implementation of new Private Payer offerings.
- Build business plan and associated business case(s) for new partnerships and engagements.
- Develop relevant documentation materials to support re-use and scalability.
- Identify and engage with potential customers to understand their needs and propose possible solutions.
- Develop the business and increase the footprint as per the associated business plan.
- Identify new leads for Private Payer Offerings as well as for cross-sell / Upsell opportunities.
- Support the implementation of internal Business Transformation and Operational Excellence initiatives to drive cost savings.
- Provide guidance on Lean Process Improvement and Automation initiatives.
- Actively identify and support the Change Management related activities.
- Closely and continuously collaborate with local and regional business functions.
**QUALIFICATIONS AND EXPERIENCE**:
- Minimum 10+ years of experience in Business Transformation, Operational Excellence and similar functions
- Minimum 5+ years of above within the Health Insurance domain in the ME or wider AMESA region
- Consultancy background with experience in proposal writing/ managing tenders, pre-sales activities would be preferred
- Advanced analytics skills with excel (advanced level), experience of working with statistical tools and advanced power point, presentation skills
- Minimum a bachelor’s degree and/ or Six sigma certifications with hands on experience in Health Insurance operations and processes.
**KNOWLEDGE**:
Knowledge of the following will be critical:
- Must have
- Sound Analytical background and techniques
- Strong Process Management background
- Proven Change Management experience
- Satisfactory Business Development experience
- Nice to have
- General knowledge of Health insurance IT solutions and processes
- Regional Private Health Insurance landscape information
- New innovative products to bundle and enrich the value proposition
**TECHNICAL SKILLS**:
Technical skills include but not limited to the following:
- Understanding of Health Insurance business flows
- Financial processes
- Ability to explain complex ideas and processes to non-technical teams / staff
- Understanding of Team methodologies.
- Analytical skills esp. to ensure alignment with overall strategy and business plan
- Excellent communication skills, both verbal and written including a good understanding of different cultures, communication styles and behaviors.