Logistics Support Officer

1 day ago

Cairo, Egypt Philips Full time

**Job Title**: Logistics Support Officer

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

**In this role, you have the opportunity to make life better**

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

**You are responsible for**

Manage commercial projects outbound and inbound logistics, 3PL inventory control, shipment follow up, and local 3rd. party consignees tell goods arrival to customer including:

- To lead 3PL inventory control, shipment follow up (outbound and inbound), customs clearance including the required documents flow to enable smooth process to ensure on-time delivery to the customer.
- Full alignment with GBS, OM, PCT, OSS and PM’s for accurate delivery and SAP management related to the logistics process and documents flow.
- Initiate Advanced Cargo Identification (ACID) Number with the consignees / GBS team to allow compliant importation process with appropriate regulations, policies for timely and accurate control and resolution of issues that may arise.
- Ensure reverse logistics is managed and salvage activities are performed and to have an overview of non-salvaged goods.
- Managing 3rd party logistics, including external warehousing and transportation based on SLA for proper costs and efficiency.
- Accountable for inventory accuracy at external warehouse and review of any inventory issues (damage, loss, missing or excess inventory), regularly Wall to Wall, cycle counts, stock level and audits process.
- To be able to submit the commercial DEFOA cases on the system.
- To be the first line reviewing the transportation, consignees’ invoices and compare them with the PO’s or contracts and approve them when needed

**You are a part of**

An organization with an incredible diversity of nationalities, skills, backgrounds, functions and challenges. At Philips we have opportunities for graduates as well as experienced professionals in everything from applied research to marketing and sales in over 100 countries. We’re a fascinating company to be part of, with a strong emphasis on cultural awareness, mutual understanding and out-of-the-box thinking

**To succeed in this role, you’ll need a customer-first attitude and the following**
- Bachelor’s degree or equivalent combination of education
- Minimum 3 years Supply Chain/ Logistics related business or administration experience is preferred
- Excellent command of written and spoken English is a must
- Knowledge of SAP and/or equivalent ERP systems
- Strong customer service orientation and problem solving skills.
- Strong follow up skills

**In return, we offer you**

A working environment to make improvements, being part of a multinational team to establish best in class service and have a direct impact on the success of Philips on a daily basis.

**How we work at Philips**
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:

- We believe in the importance of impactful collaboration:_ There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
- We embrace flexibility:_ Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
- We want to be at our best:_ The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

**Why should you join Phili

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