Senior Associate, Relationship Management

7 months ago

مصر, Egypt Islamic Development Bank Full time

SECTION I: JOB PURPOSE

This role is responsible for implementing ITFC's strategies for market penetration to provide Trade Solutions in the public sector for the designated region. The public sector comprises sovereign, quasi-sovereign, and state-owned entities. The role is intended to manage client relationships first-hand and oversee the end-to-end implementation of the investment process under the guidance and supervision of an experienced Senior Relationship Manager. This role will implement ITFC's Trade Finance strategy while ensuring compliance with the ITFC's guidelines, rules, and procedures. In addition to the trade finance business, this role will also be required to support the activities of trade-related capacity building and technical assistance designed for the beneficiaries.

SECTION II: KEY RESPONSIBILITIES
**Relationship and Portfolio Management**

**Market Intelligence Gathering**:

- Develop an in-depth understanding of the target countries' economies and sectors, which serve as focus areas for ITFC's Trade Solutions
- Gain insight into the economic, political, social, and regulatory factors impacting the ease of facilitating international trade across the member countries assigned.
- Develop market intelligence to build an understanding of the key stakeholders/predominant players in the Trade Finance market and their offerings across the member countries assigned within the designated region.
- Support the respective Senior Relationship Manager with implementing the Customer Relationship Management (CRM) process for the region by sharing relevant information for all prospective and existing clientele and leveraging the database to guide origination efforts.

**Origination (Business Development)**:

- Source and assess public sector opportunities, identify bankable prospects in target regions and grow and develop new/existing business relationships.
- Have a strong ability to network with Government Stakeholders to follow-up and manage issues related to ITFC's interventions in the countries.
- Act as a focal point for the clients or support the Senior Relationship Manager throughout the deal cycle, from deal generation to deal closire.
- Liaise with prospective clientele to build awareness around the nature of Islamic Trade Finance products offered by ITFC (such as Murabaha) and various modes of financing provided (import finance, export financing, LC confirmation, working capital solution including structured trade commodity transactions, etc.)

**Structuring and Negotiation**:

- Build an understanding of the existing/prospective client needs, instructing the transitions and drafting of Term Sheets in line with the relevant guidelines of ITFC.
- Contribute to the due diligence on prospective deals by evaluating the associated risks by robustly to validate the client's financial standing and risk exposure. Support the Senior Relationship Manager in negotiating and closing the prospective clientele on the proposed Term Sheet in line with the relevant guidelines at ITFC.
- Support the Senior Relationship Manager with the preparation of Credit Memorandums and clarifying the terms and conditions for the provision of Trade Finance instruments.
- Support the Senior Relationship Manager in conducting a thorough risk evaluation to identify the potential risk factors and incorporate mitigating clauses in the Credit Memorandum
- Contribute to the presentation of prospective deals in the Credit Committee meetings at ITFC and work to secure approval for implementation.

**Portfolio Management and Mentoring**:

- After approval, work towards the legal documentation and utilization/disbursement of the financing in a timely manner. Coordinating all communications between the clients and other internal and external stakeholders as applicable.
- Monitor the status of all transactions in the portfolio to ensure timely disbursement, repayment, and renewals while ensuring there are no gaps.
- Have the ability to be proactive and work with stakeholders to devise solutions to address repayment delays promptly.
- Schedule and coordinate follow-up actions with clients in the designated region in case of overdue within the stipulated Days Past Due (DPD) in line with ITFC's guidelines.
- Ensure regular communication with clients and other relevant stakeholders via periodic (weekly/monthly calls as applicable and documenting outcomes for the records.
- Support the Senior Relationship Manager in the management of country relations with regard to engagements with the Office of the Governor, with all other relevant public sector stakeholders, and with country public relations. Extend support on country engagement documents including strategy papers and Framework Agreements.
- Any other relevant assignment may be required from time to time.

**Integrated Trade Solutions**:

- Originate leads for ITFC's Integrated Solution offerings from existing as well as new clientele in the assigned region based on a sound underst

  • Prime Relationship Manager

    7 months ago

    مصر, Egypt EGBank Full time

    Establishes and achieves sales and revenue targets for existing and new client relationships - Serves new and existing affluent clients and institutional relationships in the region by providing them with the full suite of financial products and services - Provides clients with comprehensive advisory services: - Investment advisory: Advising clients related...

  • Prime Assistant Relationship Manager

    7 months ago

    مصر, Egypt EGBank Full time

    Prepares investment proposals for clients and provides accurate customer information - Develops comprehensive customized financial plans based on client risk profiles - Assists in identifying new clients and business opportunities, and in the analysis of existing clients - Researches competitive offering and solicit client feedback for new product ideas, in...

  • Prime Assistant Relationship Manager

    6 months ago

    مصر, Egypt EGBank Full time

    1. Market the full range of products & service to Prime clients’ segmentation and contribute effectively in achieving the prime budget while identifying and meeting customer needs through assisting the Senior RM & RM in preparing investment proposals for clients and providing accurate customer information 2. Assist the Senior RM & RM in managing and...

  • Talent Acquisition Senior Associate

    5 months ago

    مصر, Egypt Talent Pal Full time

    **Line of Service** Advisory **Industry/Sector** Not Applicable **Specialism** Deals **Management Level** Senior Associate **Job Description & Summary** **The role** **The Responsibilities** As a Recruitment Senior Associate you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution....

  • Private Banking Relationship Manager

    6 months ago

    مصر, Egypt EGBank Full time

    1. Market the full range of products & service to Private Banking clients’ segmentation and contribute effectively in achieving the Private Banking budget while identifying and meeting customer needs through acting as a financial advisor to the assigned customers 2. Manage and increase the portfolio by acquiring NTB Private Banking customers and cross...

  • Talent Acquisition Senior Associate

    5 months ago

    مصر, Egypt PepsiCo Full time

    Overview: The Talent Acquisition Senior Associate will be responsible for executing the internal staffing process, by working closely with the hiring teams and internal applicants. Will be responsible of primarily supporting the req management on systems, internal offer management and pre-boarding process within a specific area of business, function, or...

  • Services Relationship Manager

    5 months ago

    مصر, Egypt Fortinet Full time

    **Mission**: Would you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are looking for a **Service Relationship Manager **to be the voice of the customer within Fortinet. **Objective**: The Service Relationship Manager has a solid technical understanding...

  • Senior Global Talent Acquisition Associate

    5 months ago

    مصر, Egypt Future Group Full time

    **Join Our Team as a Senior Global Talent Acquisition Associate!**: Embark on an exceptional career journey with **Future Group**, a pioneering force in the translation and localization industry since 1994. With a global footprint that reaches across North & Latin America, Asia, Europe, and MEA, we are expanding our vibrant team. We are currently seeking a...

  • Relationship Manager

    5 months ago

    مصر, Egypt LARUS Limited Full time

    The LARUS Foundation is looking for a motivated Relationship Manager to join our team. The **Relationship Manager** is responsible for creation and management of a well-coordinated, strategic development plan to cultivate and solicit support for LARUS Foundation. **Responsibilities** - Identify and develop long-term relationships with tech companies (This...

  • Services Relationship Manager

    6 months ago

    مصر, Egypt Fortinet Full time

    **Service Relationship Manager - Fortinet Advanced Support** The Service Relationship Manager’s (SRM) main goal is to build strong pivotal relationships with a select group of strategic customers for the effective delivery of Fortinet’s premium level support services - Advanced Support. The Fortinet SRM is consultative in their approach and works to...

  • Senior Associate, Key Accounts Manager

    5 months ago

    مصر, Egypt SC Johnson Full time

    **JOB TITLE**: Senior Associate, Key Accounts Manager **Location**: Cairo, Egypt **OVERVIEW**: **About the role**: This Role is accountable for hiring, coaching, and following up and motivating Cairo’s Key Accounts trade field sales team to achieve the highest perfect store scores BDA compliance rates and healthy stock level to support the business, the...

  • Sales Manager

    6 months ago

    مصر, Egypt Wellness Associate Full time

    Searching for qualified prospects using to supply pipeline - Conducts sales visits to acquire new accounts, and grow business inside existing accounts - Responsible for achieving sales target - Develops a sales strategy to ensure meeting company sales goals. - Performs sales activities according to set KPIs - Maintains accurate records of all pricings,...

  • Senior Manager, Recruiting

    5 months ago

    مصر, Egypt IntouchCX Full time

    About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Prime Senior Relationship Manager

    7 months ago

    مصر, Egypt EGBank Full time

    Market the full range of products & service to Prime clients’ segmentation and contribute effectively in achieving the prime budget while identifying and meeting customer needs through acting as a financial advisor to the assigned customers Manage and increase the portfolio by acquiring NTB prime customers and cross sell EG-Bank services and products to...

  • Om Customer Service

    6 months ago

    مصر, Egypt Talent Pal Full time

    About Our Client: Line of Service: Internal Firm Services Industry/Sector: Not Applicable Specialism: IFS - Administration Management Level: Senior Associate Job Description & Summary: The purpose of the role is to provide the highest level of client care and service to all visitors and internal stakeholders. The role is defined by the PwC values. The...

  • Digital & Omnichannel Enablement Senior Associate

    7 months ago

    مصر, Egypt Viatris Full time

    Viatris Egypt S.A.E At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines regardless of...

  • Associate Sales Manager

    5 months ago

    مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Alexandria, Egypt*** Job Title: Associate Sales Manager **Job Description**: The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through...

  • Associate Sales Manager

    5 months ago

    مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Alexandria, Egypt*** Job Title: Associate Sales Manager **Job Description**: The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through...

  • Ta Associate Manager

    5 months ago

    مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

  • Client Services

    5 months ago

    مصر, Egypt Dedalus SA Full time

    Vous souhaitez donner du sens à votre métier ? Vous voulez contribuer à l'amélioration de nos soins de santé ? Alors rejoignez notre équipe! Client Services & Delivery Senior Associate