Delivery Manager

We are looking for a delivery manager & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as leading the drivers team, monitoring progress, orders assignment and supervision, office tasks such us creating daily reports, data entry,...

We are looking for a customer service & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as providing customers assistance, orders assignment and supervision, office tasks such us creating daily reports, data entry, listings...

We are looking for a customer service & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as providing customers assistance, orders assignment and supervision, office tasks such us creating daily reports, data entry, listings...

About the opportunity **Who are we?** As part of the Delivery Hero Network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and United Arab Emirates. With more than 1,500+ employees, 4 million users, 15,000+ brands and 400,000 daily orders, we are...

About the opportunity **About the role** At Talabat, the role of the Account Manager will play a key role in managing and nurturing successful relationships with our partner restaurants. You will be responsible for ensuring the success and satisfaction of our partner restaurants through driving growth, operations, and content for your assigned...

About the opportunity **A little bit about our engineering culture** We love finding new ways to shorten the feedback loops, create together and make an impact. To do so, our engineering culture and practices are based on eXtreme Programming (XP), Domain-Driven Design, Lean and Continuous Delivery. We believe that the assumption behind the “Speed vs...

About the opportunity **Role Summary** Managing and improving the logistics performance of all cities across the country. Taking ownership of various service levels by measuring compliance, finding performance gaps and execute a plan to fill performance-related gaps. **What’s On Your Plate?** - Reporting and monitoring of KPIs and performance SLAs -...

About the opportunity **Key Responsibilities**: - Manage critical partners with a high degree of complexity. - Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships. - Ensure daily, weekly, and month targets are on track and work with each team member to ensure high...

About the opportunity **Role Summary/Overview** Plans and achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews Preparing and completing program-level action plans; implementing production, productivity, quality, and customer service standards Identifying and resolving problems; completing...

About the opportunity As the Communications, Public Affairs and Corporate Responsibility the Manager for this newly created role will play a key role in the way we shape, create, and develop our Communications, PA & CR efforts both on a local level, & working closely with the Regional Communications, PA & CR team, reporting directly to the Managing...

About the opportunity **Role Summary**: We are looking for a Key Account Manager to join our team and be part of our growth. The purpose of this role is to manage, grow, and consolidate orders towards our strategic partners. This role will work to build very strong and solid relationships with key accounts, maximize their potential and improve their...

About the opportunity **Role Scope** - Oversees all daily logistics-related operations - Directing, optimizing, and coordinating full order cycle - Leads communication with external suppliers - Supervise, and coach multiple rider managers and rider trainers - Oversees and ensures restaurant onboarding and training - Set up SOPs, policies, and tools for...

About the opportunity **Role Summary/Overview** Plans and achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews Preparing and completing program-level action plans; implementing production, productivity, quality, and customer service standards Identifying and resolving problems; completing...

About the opportunity **What’s On Your Plate?** - Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. - Maintain continuous business relationship with clients/ restaurants. - Provide excellent service and support in order...

About the opportunity We are looking for a manager of Rider experience & engagement who can manage our rider lifecycle. It’s remarkable and similar to a classic customer lifecycle, we acquire riders via online marketing campaigns, we onboard them and try to improve conversion in our onboard funnels, riders activate, riders churn, and...

About the opportunity **About the role** At Talabat, the role of the Sr. Key Account Manager will play a key role in driving growth, fostering relationships, and ensuring the success of key accounts. You will be responsible for ensuring the success and satisfaction of our partners, driving revenue growth, and contributing to the overall success of...

About the opportunity As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

About the opportunity **What’s On Your Plate?** - ** Quality Management**: - Develop and implement quality management processes to ensure the highest standards of service and efficiency in rider logistics. - Conduct regular audits and assessments to identify areas for improvement and ensure adherence to quality standards. - ** Compliance Oversight**: -...

About the opportunity **Role Summary**: Responsible for developing the business through partner restaurants and maintain long term relationship. Handle menu photos, promotions, advertisement sales, renegotiations and transmission methods optimization as well as other special account management ad hoc projects as per standards set. **What’s On Your...

About the opportunity **Role Summary**: We’re looking for a Senior Operations Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt,...