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Customer Service Agent

1 month ago

مصر, Egypt Teleperformance Full time

This is a **full-time on-site role **as a **Customer Care Specialist** at Teleperformance located in Cairo, Egypt.

As a Customer Care Specialist, you will be responsible for providing exceptional customer service to our clients. Your day-to-day tasks will include assisting customers with inquiries, resolving complaints, and ensuring customer satisfaction. You will also be responsible for maintaining accurate records of customer interactions and collaborating with cross-functional teams to improve customer support processes.
- Egyptians
- **Fluent English Speakers (B2 to C2 "Level" )**:

- Prior experience in customer service or a related field
- Excellent communication skills, both verbal and written
- Strong problem-solving skills and attention to detail
- Flexibility to work in shifts, including evenings and weekends
- Graduates

**Job Types**: Full-time, New grad

Pay: E£6,500.00 - E£15,000.00 per month