Senior Reg. Infrastructure Technology Consultant

6 months ago


مصر, Egypt Heineken Full time

At ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values:

- Passion for consumers and customers
- Care for people and planet
- Enjoyment of life
- Courage to dream and pioneer

As a Senior Infrastructure Technology Consultant, you are responsible for:

- Manage infrastructure (workplace, servers, network) for OpCos in the region
- Assess IT Infrastructure needs and requirements
- Translate business needs to IT requirements to initiate IT infrastructure projects
- Identify potential IT Infrastructure issues to avoid them
- Provide technology advice and guidance to operating companies
- Integrate new infrastructure technology and solutions into existing portfolio
- Improve process efficiency
- Assist in building longer term IT strategies and roadmaps
- Project management with E2E delivery
- Manage different managerial levels’ stakeholders
- Monitoring the tickets SLAs
- Plan the needed resources for any project rollout, incidents (including P1 and out of business hours resources), changes, requests, problems
- Work directly with different Heineken support partners, central teams and onsite Ocpo D&T teams to find and design solutions to fulfil business needs
- Manage projects to meet budgets, projects timelines and resources
- Forecast and suggest needed requirements in all infrastructures field
- Ensure that all new or enhanced network services (LAN/ WAN) and installations are brought into production according to the agreed standards
- Responsible for Active Directory, Azure, domain controllers
- Drive post incident reviews and deliver accurate and timely root cause analysis to prevent recurrence



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