Egypt Delivery Station Liaison Team Manager

Basic qualifications 1 to 2 years of experience in Customer Service Experience with Microsoft Office, Outlook, Word and Excel Self-discipline, quick learning, diligence and proactivity Job summary The Delivery Station Liaison is an in-station customer service associate that enables real-time, hands-on investigation of where a package is and how Amazon can...

High School or equivalent diploma - Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency - Experience with Windows Operating Systems and Microsoft Outlook - Familiarity with multiple web browsers, data base searching and instant messenger tools At Amazon, our mission is to be Earth’s most...

High School or equivalent diploma - Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency - Experience with Windows Operating Systems and Microsoft Outlook - Familiarity with multiple web browsers, data base searching and instant messenger tools At Amazon, our mission is to be Earth’s most...

**MultiCare** is a well-established Pharmaceutical Company with diversified scope in both manufacturing and marketing of pharmaceutical products, supplements, cosmetics and medical devices. MultiCare has +22 years of prominent existence in the local market and has almost +69 products marketed and more to come through the pipelines. **MultiCare** Egypt for...

We are looking for a delivery manager & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as leading the drivers team, monitoring progress, orders assignment and supervision, office tasks such us creating daily reports, data entry,...

About the opportunity **Role Scope** - Monitor and improve Rider Performance and Compliance - Lead Rider Recruitment for the allocated zones - Lead a Team of Rider Coordinators and/or Rider Captains - Manage rider roster with proper allocation of shifts/breaks/off-days etc - Supervises rider onboarding and training schedule with Rider Trainer and Rider...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

Mott MacDonald are providing services as a TA consultant on a major donor funded project to rehabilitate/modernise irrigation in the Nile Delta, Egypt. Mott MacDonald is providing services as TA Consultant, including tender preparation and construction supervision of Design & Build contracts for two 25m3/s capacity pumping stations and 7,200 hectares of...

About the opportunity **What’s On Your Plate?** - Align with riders to solve problems in real-time & monitor them on a daily basis. - Tracking rider performance with coordinators and taking ownership of rider performance. - Weekly zone meeting with riders. - Assisting dispatchers with rider issues via communication channels. - Ensures compliance of rider...

Manager Service Delivery The Service Delivery Manager interacts directly with Speedcast’s customers maintaining strong relationship and ensures that a consistent high-quality service is provided. The SDM will oversee the delivery and ongoing performance of Speedcast’s services and related technical support to customers that achieve specific performance...

About the opportunity **Key Responsibilities**: - Manage critical partners with a high degree of complexity. - Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships. - Ensure daily, weekly, and month targets are on track and work with each team member to ensure high...

About the opportunity **Who are we?** As part of the Delivery Hero Network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and United Arab Emirates. With more than 1,500+ employees, 4 million users, 15,000+ brands and 400,000 daily orders, we are...

About the opportunity As the Communications, Public Affairs and Corporate Responsibility the Manager for this newly created role will play a key role in the way we shape, create, and develop our Communications, PA & CR efforts both on a local level, & working closely with the Regional Communications, PA & CR team, reporting directly to the Managing...

About the opportunity **Role Summary** Managing and improving the logistics performance of all cities across the country. Taking ownership of various service levels by measuring compliance, finding performance gaps and execute a plan to fill performance-related gaps. **What’s On Your Plate?** - Reporting and monitoring of KPIs and performance SLAs -...

Responsible to Lead the Operations SVC shift to ensure that the inbound or outbound material is delivered or collected and processed according to network standards. Ensuring that the Global Standard Operating Procedures are followed consistently. Supervise the station in the absence of the Operations Supervisor from time to time. **Key...

About the opportunity **Role Summary/Overview** Plans and achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews Preparing and completing program-level action plans; implementing production, productivity, quality, and customer service standards Identifying and resolving problems; completing...

About the opportunity **What’s On Your Plate?** - ** Quality Management**: - Develop and implement quality management processes to ensure the highest standards of service and efficiency in rider logistics. - Conduct regular audits and assessments to identify areas for improvement and ensure adherence to quality standards. - ** Compliance Oversight**: -...

About the opportunity **Role Scope** - Oversees all daily logistics-related operations - Directing, optimizing, and coordinating full order cycle - Leads communication with external suppliers - Supervise, and coach multiple rider managers and rider trainers - Oversees and ensures restaurant onboarding and training - Set up SOPs, policies, and tools for...

About the opportunity **About the role** At Talabat, the role of the Sr. Key Account Manager will play a key role in driving growth, fostering relationships, and ensuring the success of key accounts. You will be responsible for ensuring the success and satisfaction of our partners, driving revenue growth, and contributing to the overall success of...

**About this opportunity** We are now looking for an MS Delivery Manager who will be acting as E2E and Crisis Manager. **What you will do** - Steer MS delivery operational, financial performance and customer satisfaction. - Steer the quality of NOC, reduce the critical incidents, and meet the contractual SLA/KPIs. - Handle specific contract delivery...