Supply Chain Senior Associate
6 months ago
Overview:
This role is responsible for supporting GBS Supply Chain team with general customer service administration, order management and order fulfilment and execution support. It will require a collaboration with all departments supporting SC in terms of solving daily order issues and implementing business actions. The vital link between retailers, our distribution network and wider Customer Services Team for day-to-day orders and delivery process & ultimately to make sure our customers get the products & service they need.
**Responsibilities**:
**Order Management & Order Fulfilment**:
- Process customer orders: EDI, Open text and manual, samples, LC, Interco and export.
- Deal with customer queries - Deliveries / shortages / CC / Transport / commercial / finance/ traffic planning / 3PL.
- Failure management - re process, cancel and comms to customers, transport and CC
- End of day reports to make sure all orders are
- Order cleansing.
- Managing exceptions within our network - dealing with internal operational issues and advising our customers (Internal & external).
- Training and on boarding of new associates.
**Manage returns and refusals**:
- Create return delivery and inform sending WH and 3PL about pick up order.
- Align on issue resolution with customer.
- Receive notification about return delivery from customer/sales (in rare cases - only large quantity errors, health issues, damages etc.).
**Other activities**:
- Daily problem solving in order processing.
**People Responsibilities**
- Support Customer Support team with all initiatives to improve GBS service offerings.
- Support relationship management with key stakeholders within BU supply chain.
Qualifications:
- English is a must.
- Excellent spoken and written English language knowledge.
- University degree.
- Previous exposure to similar role is a plus.
- Highly effective customer service skills to build and maintain very good working relationships with internal and external customers.
- Excellent attention to detail with data entry and order processing experience.
- Proficient in IT technology with good knowledge of Microsoft Office Excel.
- Ideally good knowledge of order-take systems or SAP or have the ability to learn and adapt to bespoke systems and processes.
- Excellent communication skills.
- Systematic, disciplined, and analytical approach to problem solving.
- Demonstrate ability to work against daily deadlines with the ability to plan and prioritize own
-
Supply & Logistics Associate
6 months ago
مصر, Egypt UNICEF Full time**Job no**: 567446 **Contract type**: Temporary Appointment **Duty Station**: Cairo **Level**: G-6 **Location**: Egypt **Categories**: Supply Management UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190...
-
Supply Chain Advisor
6 months ago
مصر, Egypt Palladium Group, Inc. Full time**Supply chain Advisor** **Project Overview and Role**: Trade Reform and Development in Egypt (TRADE) is a USAID funded project whose objective is to increase Egypt’s international trade by increasing exports from small and medium-sized enterprises (SMEs) in the activity’s “selected sectors”; Engineering Products, Food Processing, Home têxtiles,...
-
Head of Supply Chain
7 months ago
مصر, Egypt اورنچ مصر Full timeAbout the job Head of Supply Chain **Purpose of the job** Define, implement and oversee the supply Chain strategy and associated framework / management system/ policies and procedures to support business needs and objectives. Ans ensuring compliance and implementation of supply chain company policies. **Duties and responsibilities** - Define and implement...
-
Supply Chain Customer Service Senior Associate
6 months ago
مصر, Egypt PepsiCo Full timeOverview: This role is responsible for supporting GBS Supply Chain team with general customer service administration, order management and order fulfilment and execution support. It will require a collaboration with all departments supporting SC in terms of solving daily order issues and implementing business actions. The vital link between retailers, our...
-
Head of Supply Chain
7 months ago
مصر, Egypt Orange Full time**Purpose of the job** Define, implement and oversee the supply Chain strategy and associated framework / management system/ policies and procedures to support business needs and objectives. Ans e nsuring compliance and implementation of supply chain company policies. **Duties and responsibilities** - Define and implement supply chain strategy (including...
-
Inbound Supply Chain Manager
6 months ago
مصر, Egypt Souq.com for E-Commerce LLC Full time3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining...
-
Supply Chain Manager
6 months ago
مصر, Egypt Save the Children Full time**JOB TITLE**:Supply Chain Manager**TEAM/PROGRAMME**:Supply Chain**LOCATION**:Cairo Office**GRADE**: 2**TYPE OF CONTRACT**:National Staff -Fixed term 6 months**CHILD SAFEGUARDING: (select only one)** Level 3: the post holder will have contact with children and/or young people _either _frequently (e.g. once a week or more) or intensively (e.g. four days in...
-
Senior Supply Chain Officer
6 months ago
مصر, Egypt Save the Children Full time**JOB TITLE**:Supply Chain Senior Officer**TEAM/PROGRAMME**:Supply Chain**LOCATION**:Cairo office**GRADE**: 3**TYPE OF CONTRACT**:National Staff -Fixed term **12 Months **CHILD SAFEGUARDING**: Level 3: the post holder will have contact with children and/or young people _either _frequently (e.g. once a week or more) or intensively (e.g. four days in one...
-
Supply Chain Senior Accountant
8 months ago
مصر, Egypt Homzmart Full time**Company Description** Homzmart is a One-Stop-shop platform specialized in home goods and furniture sector through visual content technologies Logistics Senior Accountant Job Description: - Manage financial records for logistics operations, including accounts payable, accounts receivable, and general ledger entries. - Conduct financial analysis to...
-
Supply Chain Manager
6 months ago
مصر, Egypt Abbott Laboratories Full time**Job Title** **Egypt Supply Chain Manager** **About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for...
-
Supply Chain Engineer
6 months ago
مصر, Egypt R&E Petroleum Services Full timeOur company is looking for an efficient Supply Chain Engineer to join the Logistics department. You should be able to analyze supply chain processes, identify areas of improvement, and suggest revisions. You will also be developing comprehensive supply chain strategies to aid effective management. Tasks - Analyzing supply chain processes and recommending...
-
Supply Chain Manager
6 months ago
مصر, Egypt Pipecare Group Full time**PIPECARE Egypt** is currently looking for **Supply Chain Manager** **to join our office in Cairo, Egypt. The Supply Chain Manager is responsible for overseeing and managing the company’s overall supply chain and logistics strategy and operations to maximize the process efficiency and productivity. In addition, he plays a crucial role in developing and...
-
Senior Supply Chain Officer
6 months ago
مصر, Egypt Save the Children Full time**JOB TITLE**:Supply Chain Senior Officer**TEAM/PROGRAMME**:Supply Chain**LOCATION**:Cairo office**GRADE**: 3**TYPE OF CONTRACT**:National Staff -Fixed term**CHILD SAFEGUARDING: (select only one)** Level 3: the post holder will have contact with children and/or young people _either _frequently (e.g. once a week or more) or intensively (e.g. four days in one...
-
Supply Chain Manager
8 months ago
مصر, Egypt Top Business Human Resources Full time**Responsibilities**: - Supply chain managers develop and monitor a company’s supply chain strategy. - Improve productivity and efficiency and reduce costs while securing high-quality material for their company. - Analyzing operational performance and resolvingissues. - Collaborate with vendors and suppliers to ensure all operations (e.g. shipping,...
-
Head of Supply Chain
6 months ago
مصر, Egypt Shift EV Full time## Head of Supply Chain ABOUT SHIFT EV: Shift EV is a fast growing electric vehicle technology company, based in Cairo, Egypt. Our vision is to accelerate the adoption of electric vehicles in Egypt and the region by developing state-of-the-art electric drivetrain solutions. You will work with world-class technology veterans from MIT, University of Grenoble,...
-
Supply Chain Manager
6 months ago
مصر, Egypt Elamir Group Full time**job Description.** Follow up on logistics and periodically update the company's inventory. He analyzes the efficiency of operations and undertakes the task of solving operational problems. It also manages relationships with suppliers and communicates with them to organize agreed upon supplies. A supply chain manager maintains inventory that matches the...
-
Head of Supply Chain
6 months ago
مصر, Egypt HEXAL EGY Full timeSandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Generic and Biosimilar medicines. Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture...
-
Supply Chain Manager
6 months ago
مصر, Egypt SSC Egypt Full timeDevelop the company’s supply chain strategy - Analyze data from suppliers and delivering processes to find bottlenecks and other issues - Evaluate and report on KPIs - Monitor demand, supply, production, and logistics to make sure they run smoothly - Manage to maintain supply chain inventory and records - Train and guide employees - Find cost-effective...
-
Supply Chain Executive
6 months ago
مصر, Egypt Perfect Ideas Recruitment Consultancy Full timeWe are seeking a highly skilled and experienced Executive of Supply Chain Management to join our team. This position is responsible for the Supply Chain Management process. Job Location: Alexandria, Egypt. **ROLE**: - Building strong relationships with 3PL's & Procurement Team. - Working knowledge of WMS Inventory management, Deep dive analysis. - Handles...
-
Supply Chain Coordinator
6 months ago
مصر, Egypt Bel Group Full time**Supply Chain Coordinator** **Purpose of the role**: Assist in managing and coordinating all aspects of the supply chain process, including inventory management, procurement, logistics, and demand planning to facilitate manufacturing and anticipated demands. **Responsibilities**: - Assist in demand forecasting and production planning to meet customer...