Value Added Services Specialist
6 months ago
**Role Purpose**:
To design, configure and customize of new and existing customer mid-sized services and the associated enablers. This is in alignment with the commercial team. Also, ensuring the right dimensioning for existing services and following up new technologies with vendors and VF-group, to highlight opportunities for services enhancement.
**Key Accountabilities & Decision Ownership**:
- Active member of Planning, Strategy & capacity teams with the capability to choose and implement new services and solutions
- Implementation and installation of new product/Upgrade/service or enhancement
- Development of new services /channels following all optimization guidelines to enhance customer NPS
- Configure & customize current IT services according to commercial needs
**Core Competencies, Knowledge and Experience**:
**Basic Requirements**:
- 4 to 6 years of experience in the Tech field
- Engineering university degree or computer science
- Strong knowledge of telecom and IT field
- Solid development background
- UNIX/Linux operating system, SQL, Java and shell scripting
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