Italian and English Speaking Technical Consultant

7 days ago

Mansoura, Egypt DocuSign Full time

**Company Overview**:
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

**What You'll Do**:
This position is an Individual Contributor and reports to Professional Services Manager, EMEA.

**Responsibility**

**Initially develop expertise to be able to**:

- Provide step-and-repeat technical advice on DocuSign’s SSO capability
- Advice on eSignature technical features for a high volume of call-off bundles (of 10/20/30 hours)
- Build and configure DocuSign eSignature templates
- Conduct light-touch project administration activities on FinancialForce

**After 3 months, develop expertise to be able to**:

- Deliver single use case ‘Launch Projects’ that leverage our standalone eSignature functionality, our SFDC Connector or our eSig API integration
- Advise on complex/advanced SSO requirements
- Deliver basic QA testing (cases and scripts) on an ad hoc basis

**Having mastered 2 above, further develop expertise to be able to**:

- Build and configure DocuSign CLM templates
- More sophisticated QA testing (cases and scripts) for complex CLM projects
- Play a role in larger programme delivery teams that are regionally dispersed

**Job Designation**:
**Remote**

: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

**What You Bring**:
**Basic**
- Bachelor’s or Master's degree in Computer Science, Electrical Engineering or equivalent experience
- Fluency in written and spoken English and Italian
- Experience of working independently and self-motivated
- Strong verbal, written, and interpersonal communication skills

**Preferred**
- Experience in identity and access management or a related field
- Familiarity with IAM concepts and best practices
- Knowledge of IAM software, such as Microsoft Active Directory, Azure Active Directory, OKTA, Ping, OneLogin, Shibboleth, etc.
- Experience developing technical solutions with Internet technologies including XML (WSDL), REST, SOAP, Publisher/Listener architecture, and software technologies including.NET, Java, PHP, Ruby,Http, MySQL etc.
- Proven track record of working on multiple projects simultaneously and managing expectations and priorities
- Experience in delivering project documentation (e.g. Requirements Specifications, Solution Designs, technical flow charts)
- Experience using Professional Services Automation solutions such as Financial Force is beneficial.

**Life At DocuSign**:
**Working here**

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

**Accommodation**

**Our global benefits**:
**Paid time off**:

- Take time to unwind with earned days off, plus paid company holidays based on your region.**Paid parental leave**:

- Take up to six months off with your child after birth, adoption or foster care placement.**Full health benefits**:

- Options for 100% employer-paid health plans from day one of employment.**Retirement plans**:

- Select retirement and pension programs with potential for employer contributions.**Learning & development**:

- Grow your career with coaching, online courses and education reimbursements.**Compassionate care leave**:

- Paid time off following the loss of a loved one and other life-changing events.

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