Field Support Engineer

4 days ago


Cairo, Egypt Kone Full time

As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. We believe in improving performance through inspiring, engaging and developing our people. Personal growth is strongly supported and there are significant opportunities for career development. Joining us means you will be part of a global network of people, working in a culture that fosters innovation and empowers you to make a difference.

We are looking for a Field Support Engineer to provide technical support during the installation and commissioning of KONE products. He/She will resolve technical issues identified by installation or maintenance teams, working to ensure products are installed in compliance with KONE’s safety process and quality requirements.

What will you do?- Liaise with relevant site personnel to ascertain state of escalator/elevator- Post notices on escalator/elevator and communicate with others who may be affected- Ensure that the escalator/elevator is electrically safe- Commission the escalator/elevator in accordance with the agreed specification parameters- Test the escalator/elevator in accordance with the relevant test document and KONE standard- Take measurements and completes the necessary documentation- Record any abnormalities for corrective action- Carry out final inspection and sign the final inspection document- Report the condition of the escalator/elevator to the Installation Engineer responsible for site activities.

Are you the one?- Bachelor degree in Engineering- 4 - 6 years of relevant experience in the elevators and escalators industry is a must- Excellent Arabic and English language skill- Able to communicate well and effectively among the team

What do we offer?- Career progression in opportunities within a global organization- Total reward elements that engage and motivate our employees and help us make KONE a great place to work- Comprehensive learning and development programs covering a wide range of professional skills
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._

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