Rsa - Senior Saas Ops Engineer
5 months ago
**RSA - Senior SaaS Ops Engineer**
RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology services, and other industries to thrive in a digital world, delivering complete capabilities for modern authentication, access, lifecycle management, and identity governance. Whether in the cloud or on-premises, RSA connects people with the digital resources they depend on everywhere they live, work, and play.
**Roles & Responsibilities**:
- Performing administration to include, automation, installs, upgrades, configurations, tuning and monitoring of RSA’s and third-party products.
- Provide technical expertise and advocacy around how the Cloud solutions should be architected and implemented from SaaS Operations point of view
- Work with RSA’s cloud service providers (Azure, AWS) to establish and deliver performant/available cloud solutions
- Use judgment to develop and clarify expectations, scope, and scale to achieve shared objectives and minimize redundancy
- Manage several concurrent projects involving multiple stakeholders, executing in a matrix environment
- Provide POC and prototyping as needed
**Preferred Qualification**:
- Professional experience implementing best practices of complex cloud solutions (e.g. security, performance, testing, connectivity, storage, etc.)
- Strong experience with configuration management frameworks such as Ansible, Terraform
- Exceptional customer service orientation.
- Comfortable working in an environment requiring 24x7 support and being part of a on-call rotation
- Experience developing strategic and tactical plans to meet operational support strategies, goals and objectives
- Ability to deliver high quality documentation paying attention to detail
- Ability to develop new approaches to complex infrastructure problems
- Strong communication skills with the ability to right level the conversation (verbal and written)
- Demonstrated ability to adapt to new technologies and learn quickly
- Data Center consolidation and qualification of systems to move into a cloud environment
- Technical expertise with security, compliance (e.g. SOC, ISO, FedRamp) and privacy (e.g., Identity, Governance, RBAC)
**Additional Skills Preferred**:
- Database systems (PostgresSQL, MySQL, MSSQL, Oracle) NoSQL systems (Cassandra, Redis)
- PagerDuty, Pingdom, Statuspage
- Linux System Admin : SUSE, CentOS, Redhat Linux
- OS system hardening
- Pearl/Python/Bash scripting
- Log Analytics (AWS Cloud Watch, Azure Log Analytics)
- SAML, Federation technologies
- Kubernetes, Azure AKS
- RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law._
**Job ID**:RSASE004829
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