Principal, Project Management

2 days ago

مصر, Egypt TTEC Full time

Principal, Project Management

**Principal, Project Manager - Global Project Management Services**

TTEC 's Global Project Management Services team (GPMS) is directly responsible for the deployment of projects on a global scale including but not limited to new or expansion client business, internal projects, corporate, business segment and/or enterprise level initiatives. Responsibilities include presales support, new business due diligence and/or project requirement gathering engagements.

**What you'll be doing**:
**What you'll bring to us**:

- Risk identification and mitigation
- Escalation and change management
- Communicate and document key program requirements and status to clients, internal team members and other key stakeholders including an executive audience
- Build, manage and maintain master project documentation
- Partner with internal teams, stakeholders, senior executive level parties and external clients
- Support the deployment, promotion and achievement of departmental and corporate strategy, business goals and objectives.

**What skills you'll need**:

- BA/BS or equivalent relevant experience
- Experience in a formalized project management role leading the deployment of medium to large scale global projects, including the management and oversight of diverse functional project teams on a global scale. Capable of effectively facilitating meetings and developing and executing detail oriented project plans and deliverables.
- Experience in the call center and/or business process outsourcing industry
- Experience with client facing, senior and executive level management communications and formal presentation delivery
- (MS Project, MS Office, Excel and Visio)
- Project Management Certification: Project Management Professionals (PMP)
- Operational management experience within a call center production environment strongly preferred

**Who We Are**:
Our Care organization utilizes an integrated platform of people, process, and technology leveraging more than 30 years of best practices to build customer value. Simply put, our Care team has a legacy of success. The Senior Project Manager is a key part of this team, and will impact our global operation as part of a world class team of professionals.
** What We Offer**:
**Lead Everyday w Do the Right Thing w Reach for Amazing w Seek First to Understand w Act as One w Live life Passionately**

**Join TTEC **

**Notice to external Recruiters and Recruitment Agencies**: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.

**Primary Location**: : EG-Cairo-Cairo
** Job**: : Project Management
** Other Locations**: : Egypt

JSGYM-TE

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