Process Improvement Manager
6 months ago
**Abou**t almentor**: We are the leading Video-Learning Platform in Arabic Established in 2016, we produced over 1000 online courses for individuals, corporations, and government entities across Egypt and the Gulf. Our platform is a hub of knowledge, fostering lifelong learning and growth for individuals around the globe. We are a purpose-driven team. Our most important asset is an intellectual team that can innovate and execute. It's what moves us forward
**Our Mission**: almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities and a Goal to serve 10 million learners in MENA
**As the Process Improvement Manager, you will**:
- Assess existing processes, identify bottlenecks, and analyze data to determine areas for improvement.
- Collaborate with stakeholders to develop strategic plans and goals for process improvement initiatives.
- Create visual representations of current and future processes, including flowcharts and diagrams, to identify areas of optimization.
- Establish and monitor KPIs to track progress and measure the effectiveness of process improvements.
- Promote a culture of continuous improvement by fostering innovation, seeking feedback from stakeholders, and incorporating best practices.
- Plan and executing process improvement projects, including resource allocation, budgeting, and timeline management.
- Work closely with teams across different departments to understand their needs, gather input, and facilitate collaboration in improving processes.
- Maintain accurate documentation of process changes, performance data, and improvement initiatives, and preparing reports for management review.
- 8+ years of experience
- Experience in Edtech industry is preferred
- Six Sigma Certified (Black Belt) is a must
- Excellent communication skills
- High attention to details
- Proficiency in Microsoft Office
**Why join us?**
- Competitive salary packages
- Flexible work arrangements
- Family Medical insurance
- Access to a wide range of courses on our platform
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