Associate Product Manager
5 months ago
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**Purpose of the Job**:
The main objective of theIT Associate Product Manager is to be part of the global logistics IT product team with knowledge & ownership of all Logistics IT products & solutions offered to all Aramex internal or external clients.
**Role & Responsibility**
- Facilitate meeting and discussion with business & operational decision makers, internal and external system/product specialists, vendors, solution providers and end users.
- Define functional and non-function business requirements and technical specifications.
- Analyze all business processes and suggest system processes to fulfill operational requirements.
- Own all product documentations and ensure all projects & developments are complied with pre-defined set of documentation rules.
- Participate in periodic status meetings and other supportive activities for the project
- Conduct research and analysis on software products to justify and support business cases and investment efforts. Support project leaders in manage and controlling delivery scope ensuring that project change management procedures are followed.
**Education, Experience & Skills**
- Bachelor’s degree in technology related fields (computer science, engineering, Information Technology)
- 2 years of experience in business system analysis
- Microsoft SQL database
- T-SQL/ SSIS & SSRS is a must.
- A year of experience in Logistics & Warehousing or e-commerce industry
- A year of experience in any Warehouse Management Systems (Infor WMS is a plus)
- Knowledge in system integrations and building APIs
- Knowledge in building dashboards & reports
- Experience in any order management system is a plus.
- Accounting knowledge
- SAP or any ERP is a plus.
- Knowledge of eCommerce & marketplace solutions are a plus
- Knowledge of last mile delivery systems or partners is a plus
- Solid experience across the full project management and software development life cycle
- Proven experience of working in a delivery-focus business analysis role
- Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
- Experience working in a team-oriented, collaborative environment
- Solid experience of delivery using Waterfall and Agile (or Hybrid) project management methodology and scrum development approach.
- Experience in being a support desk team member which has defined SLAs & KPIs
- Excellent communication skills internally and externally with customers or operational end users
- Good listening and interpersonal skills & attention to details.
Work Location: Maadi
**Company Overview**:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
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