Salesforce Administrator

2 months ago

القاهرة, Egypt Nile Bits Full time

Our recruitment is based on competencies or sets of behaviors, skills and knowledge and will focus on finding the best people for the available jobs. The selection process may involve several stages If you meet the requirements you will be required to attend an interview.

The interview will be about you and your experience. You will be asked for examples of how you behave in different situations drawing on examples from work, university or your personal life.

**BENEFITS**:

- All employees benefits for free (our famous games room, daily breakfast, fruits, coffee and other hot drinks, soft drinks and juices, company days out and parties ).- Social insurance - the highest level.- Flexible and comfortable schedule.- Paid annual and national vacation.- Working remotely.- Competitive salaries and incentives.- Monetary rewards.- Career possibilities with growing team.- Open-door management policy.- Full Medical insurance.- Accommodation and transportation allowance.- Friendly environment that values innovation and efficiency.- Exciting opportunities for career growth and talent development.- Feedback encouragement.- Recognition and reward programs.- Friendly environment.- Fun committees.- Fun, smart and creative people.- Social benefits.EQUAL OPPORTUNITY
- Nile BitsPRIVACY
- Nile Bits
- respects your privacy and takes comprehensive measures to safeguard your personal and business information.- We will not share your credentials and business data with any third parties without your permission. Multi-level corporate security policies and procedures ensure prevention from loss, misuse or unauthorized distribution of any business-sensitive information you share with us.**Employment Type: Full-time**
**Job Location: Cairo, Egypt**
**Employee Location: Egypt**
**Work Arrangement: Remote**

**Job Description**:
Are you a Salesforce Admin who’s keen to work in an Agile environment and an opportunity where your contributions will enhance the experience our different teams have with Salesforce. You could be in a stakeholder meeting discussing a project about creating an enterprise architecture to allow our members to find more accurate holidays for themselves and working on a request to build flow automation. We need someone who will see this juggling act as exciting.

**Responsibilities**:

- As a Salesforce Administrator, you will be responsible for the design, development, testing, and deployment of configurable solutions and maintenance on our Sales and Service Cloud platform
- You will contribute to the Salesforce team, supporting Admins, Developers, a Business Analyst and internal stakeholders harnessing your admin and technical expertise, being open-minded to learn and develop new skills to help improve the system and the experience of our users
- You will take ownership and responsibility for assisting users on service desk tickets to resolve issues and requests, working on projects with the team to improve business processes
- You will maintain the integrity of the system and create quality documentation
- You will contribute actively to team discussions and be open to sharing your knowledge with the wider team
- You will be effective in communicating with Stakeholders and team members ensuring their day-to-day jobs can be done efficiently

The Team

We are a diverse tech squad from all walks of life consisting of a Salesforce Team Lead, Senior Salesforce Developer, Salesforce Developer and other Salesforce Admins overseen by our Product Owner/Head of Business Technology. Salesforce is top of the funnel of our business model and is the foundation for managing our partners/suppliers and member enquiries, we are responsible to ensure that our internal teams are able to do their job effectively as well as constantly innovating and finding ways to improve their experience and efficiency.
We enjoy the flexibility of working core hours either fully remote or in a hybrid home/office pattern, but we take opportunities to connect and collaborate to keep our energy levels high. We are open-minded, transparent and always curious to listen to new ideas, welcoming opportunities for you to share your ideas and past working experiences.

**Qualifications**:

- Evidence that you have hands-on experience designing, developing, testing and deploying solutions using clicks in Sales Cloud
- Knowledgeable in Salesforce security features and best practices, including data security, user authentication and access control
- Have strong technical troubleshooting skills and demonstrate experience managing user access and permissions within Salesforce, including creating and managing profiles, roles, and permission sets
- Experience creating and managing custom objects, fields, flows, process builders, reports and dashboards including import/export data
- Experienced in requirements gathering to understand user and business needs
- Effectively communicate with colleagues/teams that have various levels of technical awareness and your tea

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