Commercial Manager

4 weeks ago


الإسكندرية, Egypt Waypoint Port Services Full time

**Purpose**:

- Identify and convert global revenue opportunities.
- Oversee the company's commercial activities and ensure the efficient and effective management of commercial operations.
- Ensure that the existing customer base is consistently measured for lost business and that it is effectively maintained with proactive sales contact on a regular basis.
- Ensure that the sales targets along with effective performance management are consistently achieved.
- With the Operations team at WPS All, ensure that a high level of customer excellence is provided by a full follow up of customer service along with effective performance management.
- Ensure that the entire range of Port Agency Services are sold in the Global Market.
- Ensure that the global trading base of customers increases in size on a monthly basis.
- Ensure that all customers’ enquiries, quotes and appointments are handled in a timely manner as per agreed process.
- Ensure that the Sales revenue budget is achieved.

**Main responsibilities**:

- Develop and implement commercial strategies that drive revenue growth and market share expansion.
- Overall responsibility of the day to day sales activities for the area.
- Visit customers that are beneficial to WPS globally.
- Lead the sales team in developing and executing effective sales plans and strategies.
- Ensuring the sales performance meets the agreed Key Performance Indicators and targets set.
- Analyse and interpret market data and industry trends to develop actionable insights for decision-making.
- Liaise with Group Finance Manager on SOAs and manage the overall financial situation for your clients.
- Provide a monthly report to the Country Manager regarding your sales activities.
- Seek continuous improvements in our CRM.
- Act as Ambassador for WPS Globally seeking growth in our global business.
- Prospect the market for customers promoting all available services; develop these accounts in a structured manner.
- Retain existing customers through regular sales contact and professional relationship building.
- Ensure that all enquiries are followed up in a timely fashion.
- Make sure that enquiries subsequent to a sales call are handled professionally.
- Participate together with the responsible manager in negotiation of rates with local & overseas clients.
- Provide leadership and mentorship to the sales teams, fostering a culture of high performance and continuous improvement.
- Build and develop the Prospect List of accounts.
- Ensure that the Prospect List is built and developed with periodical follow up.
- Complete regular evaluations on proactive actions / customer feedback for improvement.
- Use Customer Feedback to ensure that continuous improvement is measured through process compliance and entered in the WayGate system.

**Main Qualifications**:

- Fluent in English speaking, reading and writing
- Have a valid driving license
- Have a clean police conduct report
- Have at least 5 years of experience in sales within the shipping industry (preferably in the Port Agency sector).Strong interpersonal skills and customer relationship-building skills
- Ease to communicate effectively and clearly
- Ability to multitask and work under pressure
- Strong attention to detail
- Confident in relating to different organizational levels

**Job Information**:
Date Opened
- 21/11/2024

Job Type
- Full time

Industry
- Maritime

City
- Alexandria

Country
- Egypt

Postal Code
- 21514


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