Quality Group
7 months ago
**Job Description**:
Joining the **Product Development Quality **team in our **Quality Group, **you will be responsible for Current Product Improvement Process WPAC, CPIP, and monthly Quality Review Meetings (QRM) cross functional collaboration to better serve customers. Identify and tackle top warranty issues to ensure IPTV and CPV improvement plans success. Create problem definition and action plans to fix issues reported by customers to improve vehicle quality.
Central focus to the organization regarding quality for defined program across the entire development process, through manufacturing, and into the field.
**Key responsibilities include**:
- Perform early issue identification, tracking and resolution to ensure segment leadership.
- Provide clear and timely communication to Quality management relative to quality issues.
- Lead launch and current product problem solving activities.
- Deploy quality deliverables according to planned development timing.
- Work with the product team to identify and gather critical status updates for Quality reviews.
- Facilitate Quality Review meetings and integrity of presentation materials.
- Support Program Execution Team (PET) with quality analysis information.
- Help Facilitate Program team Pre-PIT / CPIT meetings.
- Provide detailed analysis on every issue to champions for resolution and aggressively approach issues including warranty claims / CTF / CVEP / DTC / TAC / JDP / etc.
- Analyze, project and track warranty and Customer survey information.
- Support the development of the global quality planning process and templates.
- Support Quality Deep Dives / Sector Reviews / Quality Councils.
- Complete retrofit requests and support special quality studies.
- Create and champion relationships across multiple functions and regions
- Arranges for parts to be shipped to the factory or distribute, or to be scrapped.
**Knowledge and Experience**:
- 1-3 Years Experience, preferably in Automotive industry
- Very good in both written and speaking English language.
- QLT background preferable
- Other backgrounds welcomed, ME, MFG, ENG, IE as an example.
- Has good attention to detail and understands problem solving methods
**Education**:
- B.Sc. automotive, mechanical, engineering, or relevant engineering discipline.
- Master Degree is a plus
**Skills**:
- Critical thinking and High communication skills
- Data analysis and Good Negotiable Skills
- Excellent communication and presentation skills
- Seeks ways to improve processes and efficiency.
**Competencies**:
Customer Focus
Priority Setting
Problem Solving
Action Oriented
Drive for Results
**About GM**:
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**:
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
**Diversity Information**:
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
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