Voice Product Manager

4 weeks ago


مصر, Egypt Vodafone Full time

**Role purpose**:
To develop international voice platform as a service to monetize emerging opportunities and enable B2B products by leveraging Vodafone inherent strengths. This role will work closely with Business development, Commercial and Technology teams for a timely execution of developments demands.

**Key accountabilities and decision ownership**:

- To define carrier voice product platform strategy as part of Unified Communication portfolio
- Launch new products and propositions to increase Vodafone market share in the fast grpwing Hyper scalers and CPaaS segment
- Convert business demands into product requirements, develop business case to secure funding and co-ordinate timely and accurate delivery by working closely with technology and business
- Continuously benchmark against the competing players and continue to improve customer experience in consuming Vodafone products
- Development of strategic partners to expedite go to market with new capabilities
- Represent and lead Vodafone in carrier industry forums
- Develop product policies, sales enablement and proposition

**Core competencies, knowledge and experience**:

- Minimum of 8-10 years in a telecom and technology services industry, preferably in international voice
- Proven track record in technology product development or management
- Comfortable in developing and explaining Business case KPIs
- Flair for technology trends and market opportunities
- Proven results in a matrix organization and cross stake holder management

**Must have technical / professional qualifications**:
Telecommunication educational background and work experience in carrier industry
- SAFE Agile experience & PLCM experience as a Product Owner or Manager - familiarity with Jira, KANBAN, Demand, ELJs, WSJF and other Agile processes would be a definite advantage.

_VO**IS



  • مصر, Egypt Vodafone Full time

    **Role purpose**: **Key accountabilities and decision ownership**: - Own and manage Vodafone voice product profitability and growth vision by way of reducing operational expenses and adding new capabilities from emerging market segments by working closely with business, commercial, finance and technology stake holders - Accountable for in-life capabilities...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: To develop international voice platform as a service to monetize emerging opportunities and enable B2B products by leveraging Vodafone inherent strengths. This role will work closely with Business development, Commercial and Technology teams for a timely execution of developments demands. **Key accountabilities and decision ownership**: -...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: To develop international voice platform as a service to monetize emerging opportunities and enable B2B products by leveraging Vodafone inherent strengths. This role will work closely with Business development, Commercial and Technology teams for a timely execution of developments demands. **Key accountabilities and decision ownership**: -...

  • Voice Digital Coach

    4 weeks ago


    مصر, Egypt Orange Business Services Full time

    **Voice Digital Coach responsibilities** - Analyse reported issues to identify its nature (portal, process or service connectivity) and re-direct to the appropriate entity. - Troubleshoot reported issues on different tools (Hookah, Gini, LOIS, CIS, Webadmin, BTD Tools). - Support customers on portal usage by carrying out quick demos where required. - Provide...

  • Voice Digital Coach

    4 weeks ago


    مصر, Egypt Orange Business Services Full time

    **About the role**: **Voice Digital Coach responsibilities** - Analyse reported issues to identify its nature (portal, process or service connectivity) and re-direct to the appropriate entity. - Troubleshoot reported issues on different tools (Hookah, Gini, LOIS, CIS, Webadmin, BTD Tools). - Support customers on portal usage by carrying out quick demos where...

  • Voice Digital Coach

    17 hours ago


    مصر, Egypt Orange Business Services Full time

    **Voice Digital Coach responsibilities** - Analyse reported issues to identify its nature (portal, process or service connectivity) and re-direct to the appropriate entity. - Troubleshoot reported issues on different tools (Hookah, Gini, LOIS, CIS, Webadmin, BTD Tools). - Support customers on portal usage by carrying out quick demos where required. - Provide...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: design predominantly Voice Core network services (CS, IMS. Fixed voice,..etc) and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role includes leading and managing virtual technology teams during the design and implementation of the new services and solutions, leading...


  • مصر, Egypt Orange Business Services Full time

    **About the role**: - Collaborate with technical and business stakeholders to deliver resolutions whilst adhering to agreed service levels. - Analyse and diagnose errors, identify possible solutions, elaborate and follow-up action plan to fix issues in alignment with L4. - Understand and interpret debug logs. - Follow-up on tickets with other support teams...


  • مصر, Egypt MigrationIT Full time

    **Job Information**: Field - InfrastuctureField / Area - NetworksIndustry - IT ServicesJob Category - Network Voice EngineerWork Experience - 1-3 yearsCity - CairoState/Province - CairoCountry - EgyptZip/Postal Code - 11311- Installs and maintains voice communication links - Installing and configuring Cisco voice equipment. - Monitors data-voice...

  • Voice Digital Coach

    4 weeks ago


    مصر, Egypt Orange Business Full time

    **About the role**: The Voice Digital Coach is responsible for delivering comprehensive support to end-users utilizing digital tools. Key responsibilities include addressing customer queries, gathering feedback, suggesting improvements, guiding portal users through functionalities, and providing periodic support information and statistics to the Digital...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: To design Voice Core network services (CS, IMS. Fixed voice,etc) and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role include leading and managing virtual technology teams during the design and implementation of the new services and solutions, leading solution...


  • مصر, Egypt Vodafone Full time

    **Description**: Role purpose: to design Voice Core network services (CS, IMS. Fixed voice,..etc) and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role include leading and managing virtual technology teams during the design and implementation of the new services and solutions, leading...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: Develop the core networks voice Design to guarantee Network Redundancy, Reliability, and simplicity. **Job Responsibility**: **Key accountabilities and decision ownership** 1. **Voice Core Design**: - Ensure an efficient and future proof voice Core Network design and optimization. - Align with Technology Functions to ensure VF-EG...


  • مصر, Egypt SSC Egypt Full time

    Investigate and troubleshoot integration and performance issues. - Initiate changes and upgrades according to vendors’ recommendations. - Assess the impact of changes. - Prepare Scope-of-Work for changes. - Monitor and size product licensing. - Integrate and troubleshoot call recording solutions. - Troubleshoot Gateways, CUBE, and SIP trunks. - Prepare RCA...


  • مصر, Egypt SSC Egypt Full time

    Investigate and troubleshoot integration and performance issues. - Initiate changes and upgrades according to vendors’ recommendations. - Assess the impact of changes. - Prepare Scope-of-Work for changes. - Monitor and size product licensing. - Integrate and troubleshoot call recording solutions. - Troubleshoot Gateways, CUBE, and SIP trunks. - Prepare RCA...


  • مصر, Egypt sloegem Full time

    「Job Description」 - Responsible for the official voice room chat room program scheduling and talant selection. - Responsible for recruiting admins and talent for the official voice room. - Organize an event every week for the voice chat room. - Providing sorting out element design requirements related to localization inclding background, inapp gifts...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: to design predominantly Voice Core network services (CS, IMS. Fixed voice,..etc) and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role includes leading and managing virtual technology teams during the design and implementation of the new services and solutions,...

  • Voice Core

    2 weeks ago


    مصر, Egypt Vodafone Full time

    Role purpose: to design Voice Core network services (CS, IMS. Fixed voice,..etc) and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role include leading and managing virtual technology teams during the design and implementation of the new services and solutions, leading solution...


  • مصر, Egypt Vodafone Full time

    **Description**: Role purpose: To Implement Voice Core CS and IMS network services and solutions through Understanding the HLDs/LLDs and liaising with different business domains to capture business requirements and customer’s needs, the role include Influencing virtual technology teams during the design and implementation of the new services and solutions,...

  • Voice Core

    2 weeks ago


    مصر, Egypt Vodafone Full time

    **Role purpose**: to design Voice Core network services (CS, IMS. Fixed voice, etc) and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role include leading and managing virtual technology teams during the design and implementation of the new services and solutions, leading solution...