![Mrsool](https://media.trabajo.org/img/noimg.jpg)
Specialist, Collection
4 weeks ago
**About the Role?**
The Collections Specialist is responsible for collections of outstanding accounts receivable from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.
**What you will do?**
Make outbound collection calls in a professional manner while keeping and improving customer relations.
Monitor accounts on a daily basis.
Collect customer payments in accordance with payment due dates.
Identify issues attributing to account delinquency and discuss them with management.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow-up on payment arrangements.
Investigate historical data for debts and bills
Take actions in order to encourage timely payments
Process payments and refunds
Update account status records
Prepare and present reports on collection activities and progress
Maintain all related tasks assigned by direct manager.
**Requirements**:
**Minimum Qualifications**
- Bachelor’s Degree in accounting, finance, or any related discipline.
- Required personal qualities
- Excellent communication skills.
- Must have attention to detail with an eye for accuracy.
- Required competences
- Computer skills (Word, Excel, PowerPoint) preferred
- Very Good English.
- Minimum Experience 1-3
- Solid experience of collections and understanding of delivery & logistics business.
- Microsoft Office is a Must
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