Credit & Collection Specialist
7 months ago
Property Finder is the leading digital real estate platform in the Middle East and North Africa region. A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey. The company is one of the largest technology start-ups in the region and on a journey to becoming a Unicorn. We are aspiring to create a lighthouse technology company which will have a lasting impact in the entire tech ecosystem in our geography.
**Job Purpose**
To facilitate & control cash collections from Property Finder’s customers and manage the AR, Collection & cash flow cycle in order to prevent escalation of bad debts, realize receivables into cash & speed up the cash conversion cycle and improve the overall cash flow cycle.
**Credit Control Responsibilities**:
- Manage the relationship with customers in terms of invoicing, payments schedules & cheque collection process.
- Review & analyze the payment status on the CRM system including bounced & collection rates per category & business type.
- Flag any pending or bounced payments on the SalesForce system to the sales team
- Contribute to the monthly AR aging meeting including detailed analysis (No. of leads & Listings) per customer for suspension & termination cases.
- Asses & analyze the credit history of all customers before approval of any exceptions.
- Follow up on payments & negotiate with customers to switch to credit card/online payments.
- Co-ordinate with the Collection agency company for chasing terminated customers.
- Assist in Internal and External audit requirements.
**Qualifications & experience**:
- Fluent in English is a must
- Experience in cash collection
- 1+ years of experience as a collection specialist
- Excellent level with Microsoft Excel & PowerPoint, Oracle NetSuite ERP systems knowledge is an advantage
- Highly skilled in (PivotTables, SUMIFS, Power Query & Power Pivot)
- Experience in reporting and analysis will be an added advantage
- Experience in Tech/Internet or Service companies will be an added advantage.
**People Excellence**:
- This position will act as Finance Business Partner & shall work closely with different departments (Sales, Customer Care & Core finance) in order to solve customers’ issues, offer solutions to avoid reaching to the termination phase.
**Knowledge & Skills**:
- Professional and positive attitude/outlook, show initiative, independent correspondence and perform well under pressure to achieve deadlines.
- Strong organizational skills are essential with ability to continually re-prioritize own workload and deadlines.
- Strong communication and interpersonal skills.
- Confident, supportive and work well within a team environment.
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