Regional Technology Specialist
6 months ago
At ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values:
- Passion for consumers and customers
- Care for people and planet
- Enjoyment of life
- Courage to dream and pioneer
**Job purpose**:
This role is part of the **Global** **D&T** department of HEINEKEN International and Specifically the **AMEE Regional team**, D&T is proud to bring cutting-edge innovation, strong technology, and advanced analytics to HEINEKEN. With speed and agility, we ensure HEINEKEN has the technological competitive advantages it needs to deliver on its ambition.
You will be part of the **AMEE HyperAutomation Hub** **team (AHH)**, which is one of the regional hubs within the Technology stream. AHH is a fusion team focusing on embedding technology into business by identifying & implementing automation opportunities across AMEE OpCos, aligned with the governance and platforms offered by global Smart Technologies product team, which also consists of a team that is specialized in UiPath, OutSystems (Low code) and various Microsoft products like Chatbot, Power Apps and Power Automate Cloud.
The product teams in Heineken D&T are **structured and empowered** by the organization to organize and manage their own work. All D&T product teams work in a setup according to agile framework and scrum methodology.
**Your responsibilities would include**:
- Supporting the Product Owner in translating **functional requirements** of potential business processes automation into a buildable digital solution.
- Drive **awareness and adoption for HyperAutomation in AMEE** opcos accordingly **identify and scale** automation opportunities.
- Lead the process discovery and value engineering activities, Translating **functional requirements** of potential RPA business processes into actual RPA solutions.
- Accelerate HA solution delivery by participating in the **full automation life cycle**, being business intake, technology selection, IT readiness and all required support during development, testing and go-live.
- Understanding business requirements, assessing the complexity of these and translate and maintaining **process design documentation** and communication of functional and process changes.
- Ensuring the product design and implementation adheres to functional requirements and **HEINEKEN standards** and best practices (i.e., Quality, Architecture, Compliance & Security);
- Delivering **working product enhancements** with the allocated timescale and quality standards that minimize rework and aspire a zero-defect culture.
- **Collaborates **with Developers on the solution design to ensure it conforms to overall best practices.
- **Dr**iving Proof of Value’s** and other internal team projects.
- Conducts **continuous improvement** analysis on existing internal processes and identifies process optimizations.
- You have Bachelor degree, preferably in Business Informatics, Computer Science, Engineering with overall experience form 1-3 years in relevant experience as Automation Business Analyst
- You speak English fluently.
- You have problem solving and root cause identification skills and you are not afraid to drive projects and really take ownership in making it a success.
- You are able to drive decisions and recommendations about which technology is the most suitable for the business process / problem.
- You are analytically and quantitatively strong and are highly structured.
- You have excellent communication skills (both verbal and in writing): ability to communicate well with technical and non-technical people.
- You are a team player, and you are able to work effectively at all levels of the product team with the ability to influence others to move toward consensus.
- You are able to identify and understand multiple stakeholder perspectives and "truths" and bring an open mind to understanding and build on the views of others.
- You have can-do and hands-on attitude while dealing with some uncertainty in requirements & features to deliver MVP solutions.
- You have experience of working in a deadline driven environment with rapid release cycles.
- Preferably you have experience with working in an Agile environment.
- Preferably you have experience with working with additional technologies like OCR, IDP and/or Process Mining
You have technical skills / knowledge on **Power platform (PowerApps, Dataverse, etc.), OutSystems**, RPA, and other automation technologies
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