Admin Assistant/ Contact Center Agent

4 weeks ago


مصر, Egypt AW Holding Full time

We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our HR Administration manager, assisting in daily office needs and managing our company’s general administrative activities.
- Responsible for reception duties
- Deal with the organization's telephonic conversations with utmost diligence and punctuality.
- Provide accurate information to the caller, catering to all the necessary inquiries.
- Explain all the essential details of the organization's products and services to captivate the customer's attention.
- Develop long-term contacts through qualitative telephonic discussions and conversations.
- Back up all the call history details by effectively utilizing the company's call center database.
- Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.
- Organize and schedule appointments
- Plan meetings and take detailed minutes
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system

**Skills**
- Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant
- Knowledge of office management systems and procedures
- Working knowledge of office equipment, like printers and fax machines
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task

**Salary**: E£5,000.00 - E£8,000.00 per month


  • Call Center Agents

    5 days ago


    مصر, Egypt Xceed Contact Center Full time

    We're hiring now for all English Speakers: - Call center Agents - English Speakers B1 / B2 - Males and Graduates - Location : Maadi techology park - Transportation provided after 12 am - Gross Salary : 6000 - Rotational shifts **Job Types**: Full-time, Permanent **Salary**: Up to E£6,000.00 per month

  • Contact Center Agent

    3 weeks ago


    مصر, Egypt Nestle Operational Services Worldwide SA Full time

    **Contact Center Agent** **POSITION SNAPSHOT** Location: Nestlé Business Services Cairo Company: Nestlé Egypt Full-time/ Hybrid Model *** - Provide timely resolution of all queries (Human Resources & Financial Services - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS Contact Center -...


  • مصر, Egypt Nestle Operational Services Worldwide SA Full time

    Contact Center Agent POSITION SNAPSHOT Location: Nestlé Business Services Cairo Company: Nestlé Egypt Full-time/ Hybrid Model - Provide timely resolution of Financial Services queries (Vendor/Supplier questions) based on both telephonic and non-telephonic contacts and execute the support model of the NBS Contact Center - Ensure the accuracy and timeliness...

  • Contact Center Agent

    4 weeks ago


    مصر, Egypt Nestle Operational Services Worldwide SA Full time

    **Contact Center Agent (French Speaker)** **POSITION SNAPSHOT** Location: Nestlé Business Services Cairo Company: Nestlé Egypt Full-time/ Hybrid Model *** - Provide timely resolution of all queries (Human Resources & Financial Services - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS...

  • Contact Center Agent

    2 weeks ago


    مصر, Egypt Nestle Operational Services Worldwide SA Full time

    **Contact Center Agent (Turkish Speaker)** **POSITION SNAPSHOT** Location: Nestlé Business Services Cairo Company: Nestlé Egypt Full-time/ Hybrid Model *** - Provide timely resolution of all queries (Human Resources & Financial Services - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the...


  • مصر, Egypt Nestle Full time

    **Contact Center Agent - Turkish Speaker** **POSITION SNAPSHOT** Location: Cairo, Egypt Company: Nestlé Business Services Full-time *** Provide timely resolution of all queries (H2R & S2P - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS Contact Center Ensure the accuracy and...


  • مصر, Egypt Future Group Full time

    **Exciting Opportunity: Spanish Contact Center Team Leader**: Join the forefront of customer support and communication as part of **Future Group**, a globally recognized leader in **Translation & Localization** Services. Established in 1994, we've been carving a niche in the industry, offering tailor-made solutions across North & Latin America, Asia, Europe,...


  • مصر, Egypt HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

  • Call Center Agent

    2 weeks ago


    مصر, Egypt Everlast Wellness Medical Center Full time

    Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...


  • مصر, Egypt Aramex Full time

    **Purpose of the Job**: To manage contact center team to ensure they are fully capable to achieve ultimate customer satisfaction. **Responsibilities**: - Act as a first line of contact for Contact Center Executives’ issues or and/or concerns related to customers’ process and escalations. - Handle high level complaints and/or VIP customers’ requests...


  • مصر, Egypt Nestle Full time

    Contact Center Agent POSITION SNAPSHOT Location: Cairo, Egypt Company: Nestlé Business Services Full-time Provide timely resolution of all queries (H2R & S2P - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS Contact Center Ensure the accuracy and timeliness of services delivered to...


  • مصر, Egypt HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...


  • مصر, Egypt Nestle Operational Services Worldwide SA Full time

    **Contact Center Agent** **POSITION SNAPSHOT** Location: Nestlé Business Services Cairo Company: Nestlé Egypt Full-time/ Hybrid Model *** - Provide timely resolution of all queries (H2R & S2P - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS Contact Center - Ensure the accuracy and...

  • Travel Advisor Agent

    3 weeks ago


    مصر, Egypt Xceed Contact Center Full time

    We are hiring for a Travel Agent Salary : 11200 Gross Rotational Shifts & Overnight Shifts Transportation Provided Profit Share Attractive Bonus **Job Types**: Full-time, Permanent, Contract Contract length: 12 months **Salary**: E£6,440.00 - E£11,200.00 per month **Education**: - Bachelor's (preferred) **Language**: - English (required)


  • مصر, Egypt Tabby Full time

    **About us**: - Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 4,500,000 active users choose Tabby to stay in control of their spending and make the most out of their money. Over 15,000 global brands and small businesses, including H&M, Adidas, IKEA, SHEIN, noon, and Bloomingdale's use...


  • مصر, Egypt Nestle Operational Services Worldwide SA Full time

    **Contact Center Analyst - H2R** **POSITION SNAPSHOT** Location: Cairo, Egypt Company: Nestlé Business Services Full-time Bachelor’s degree, preferably with experience in Data Analytics *** **A DAY IN THE LIFE ** Execute accurately and timely daily operational activities below: - Extract OR reports and operational analysis reports and identify areas...

  • Admin Assistant

    3 weeks ago


    مصر, Egypt NOKIA Full time

    **Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves...

  • Call Center Agent

    1 week ago


    مصر, Egypt German University in Cairo Full time

    Competencies: Technical Knowledge; Flexibility; Concern for effectiveness; Creativity/innovation; Teamwork; Effective Communication; Concern for accuracy/details; Self-Management/Planning/Time Management; Work under pressure; Persistence; Results Driven; Problem Solving **Job Description**: Handle phone calls, answer incoming telephones while using computer...


  • مصر, Egypt Orange Full time

    Engineering team resemble one of the highest technical authority inside ESC. - Handling Contact Center design and represent the reference technical point of both the Build/RUN teams. - Help Presales/Sales Channel to tailor and validate the design, help the operational team in their support. - Enable service creation / new offers : Tenant Management O365,...


  • مصر, Egypt Global contact Center Full time

    تم فتح باب التعين لفرع الشركة في حدائق الزيتون لوظيفة تلي سيلز شركة Global وكيل لشركات الاتصالات ( فودافون - اتصالات ) تطلب لمقرها في الزيتون Call Center (TeleSales) بيع من خلال الهاتف *مقر العمل : حدائق...