IT Sales Systems Analyst
6 months ago
**Role Purpose**:
- Analyze business requirements of Vodafone Products & Services.
- Design & implement products & services.
- Own code end-to-end from design to development
- Embrace automation and DevOps techniques and use version control
- Ensure all products & services have the highest quality & best customer experience.
- Third-line support for handling live complaints in case it requires fix or enhancement.
- Communication with technical and business stakeholders to agree on requirements and proposed design.
- Work collaboratively in Agile team to deliver business requirements.
- Ensure the team conform to Vodafone's Security & Privacy policies and standards.
**Key Accountabilities & Decision Ownership**:
- Detailed analysis of business requirements.
- Approaching simple & optimum design for products & services.
- Strategic thinking in building new solutions.
- Ensure proper documentation for all products & services.
- Sharing knowledge with team members and make use of best practices.
- Ensure the team embraces automation and DevOps techniques.
**Core Competencies, Knowledge, and Experience**:
- Excellent oral and written communication skills.
- Having strong data-driven analytical skills.
- Creative and problem solver with a passion to provide excellent customer experience.
- Comfortable with a multi-tasking, high-energy environment.
- Exposure to Virtualization, Cloud Computing and Cybersecurity is a plus.
**Must have technical / professional qualifications**
- Bachelor's degree in computer science, Engineering or a related field.
- Experience in software engineering
- Hands on experience in cloud based infra-structure (OpenShift, Kubernetes, Docker, etc.)
- Hands on experience in DevOps tools
- 1+ Programming / scripting experience (Java frameworks, NodeJS is a plus)
- Good knowledge in computer networks.
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