Senior Telesales Specialist

2 days ago

مصر, Egypt Nagwa Full time

**Summary**

**Responsibilities**
- Building and analyzing potential and current client databases to identify new opportunities and growth strategies across different regions
- Initiating sales with potential customers over the phone and handling inbound and outbound leads
Facilitating all Nagwa’s sales services according to the company’s and clients’ requirements
- Following up with open quotes on the system in a timely manner
- Leading the upselling of additional opportunities to clients, where possible, to enhance the clients’ presence and to increase profit margins
- Maintaining complete documentation and financial records for all client-related activities
- Maintaining good long-term relations with customers to ensure maximum user satisfaction
- Demonstrating full understanding of current marketing and sales campaigns and offers and communicating them clearly to customers at every sales opportunity
**Qualifications & Work Experience**
- Bachelor’s degree in any field
- 3+ years of relevant experience
- Very good command of the English language
**Behavioural Competencies**
- Excellent verbal, written, and interpersonal communication skills
- Self-motivation
- Excellent organizational skills
- Strong decision-making and problem-solving skills
- Customer service orientation
- Ability to work in a fast-paced and dynamic environment
- Accuracy and attention to detail
- Ability to multitask

**Recruitment Privacy Notice**

As part of any recruitment process, Nagwa collects and processes personal data relating to job applicants. Nagwa is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
**What information does Nagwa collect?**

Nagwa collects a range of information about you. This includes:

details of your qualifications, skills, experience and employment history;
whether or not you have a disability for which Nagwa needs to make reasonable adjustments during the recruitment process; and
- information about your entitlement to work in the UK.

Nagwa will also collect personal data about you from third parties, such as references supplied by former employers, information from employment background check providers and information from criminal records checks. Nagwa will seek information from third parties only once a job offer to you has been made and will inform you that it is doing so.

**Why does Nagwa process personal data?**

Nagwa needs to process data to take steps at your request prior to entering into a contract with you. It also needs to process your data to enter into a contract with you.

In some cases, Nagwa needs to process data to ensure that it is complying with its legal obligations. For example, it is required to check a successful applicant's eligibility to work in the UK before employment starts.

Where Nagwa relies on legitimate interests as a reason for processing data, it has considered whether or not those interests are overridden by the rights and freedoms of employees or workers and has concluded that they are not.

Where Nagwa processes other special categories of data, such as information about ethnic origin, sexual orientation, health or religion or belief, this is for equal opportunities monitoring purposes.

For some roles, Nagwa is obliged to seek information about criminal convictions and offences. Where Nagwa seeks this information, it does so because it is necessary for it to carry out its obligations and exercise specific rights in relation to employment.

Nagwa will not use your data for any purpose other than the recruitment exercise for which you have applied.

**Nagwa Data Controllers and Data Processors**

Nagwa provides its services internationally. In accordance with GDPR requirements, all service providers are audited to check that they comply with GDPR requirements and substantially follow Nagwa's privacy policy.

To deliver the Nagwa service, we use a number of third party data processers who are contractually committed to deliver the privacy policy described in this document. These include:

- Nagwa Technologies, Egypt
- Amazon Data Hosting Services, USA
- JazzHR, USA

Your information, including Personal Information, may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. This includes areas outside of the European Union. To ensure GDPR compliance Nagwa has Standard Contractual Clauses in place where necessary and U.S. Companies are registered with Privacy Shield.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

In the event that a dispute arises with regards to the international transfer of data, you agree that the courts of England and Wales shall have exclusive jurisdiction over the matter.
**Who has access to data?**

Your information will be s

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