Technical Support

Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...

Details Required Experience 4+ Department Customer Operations Career LevelMid-Level Position Location Cairo **Skills**: Sql server Communication Technical Support Excellent English SAP SAP Business One HANA Requirements and responsibilities **SAP Technical Support**: Job description: - Managing ticket workload across a number of customers,...

#NOK_Human_Capital is hiring #Technical_support_Engineer #English_speaker for one of the biggest multinational companies located in #Maadi. Job description: - Assist external users of the client's technical products or services. - Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

**About the role**: Provide technical point of contact for customers’ incidents. Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. Ø Document all...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

Job Title: Technical support engineer Organization: Service Operations Location: Egypt Cairo Reporting to: Service Desk manager. Job Purpose: To Collect & perform primary troubleshooting end to end for network incidents 24x7 in order to ensure a professional and consistent delivery of quality service to our customers. Key Tasks and Responsibilities: 1....

As a Technical Support Engineer in the Modern Work (MW) team, you will deliver world-class support for our global customers on their digital transformation journey. You will provide valuable support solutions on a wide range of technologies, specifically Exchange, Exchange Transport, Windows Servers and Client Access, that elevate our customers’ trust in...

**Lead Technical Support - Cementing** **Do you like working in collaborative teams and solving critical issues?** **Join our Technical Support Services Team!** **Partner with the best** You will be responsible for Post Sales support of customer issue. This can include repairs, technical support or a field service. You will develop a year plan for its...

Technical Support Engineer 1 (Isilon Team) Join us as a Technical Support Engineer on our Product Services team in Cairo, Egy to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable...

**The Role**: Rashpetco/Burullus is a Joint Venture (JV) company operating one of Egypt’s largest gas fields. The JV is the operator of the WDDM (West Delta Deep Marine) Field, which includes offshore wells/ control platform and the 2.3 BCFD gas treatment plant capacity located at Idku. WDDM production supplying gas to the National Grid and to the adjacent...

**About the role**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

Job Summary:We are seeking a skilled Technical Support Professional to join our team at SamTech Group. The ideal candidate will be responsible for providing exceptional customer support and ensuring the smooth operation of our tracking systems.Key Responsibilities:Monitor and troubleshoot technical issues with our tracking systemsProvide timely and effective...

**Responsibilities**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

**The Elevator Pitch: Why will you enjoy this new opportunity?** If you are interested in a new challenge and want to work with the leader in virtualization and cloud computing, then VMware has the opportunity for you! Our teams are collaborative and supportive. Once you begin your journey with VMware, you will have the very best support from your teams,...

Job SummaryWe are seeking a skilled Senior Technical Support Specialist to join our team at SamTech Group. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients, ensuring the smooth operation of our vehicle tracking systems.

Sagan is a membership community for top executives seeking to hire international talent. Our platform bridges the gap between global candidates and US-based businesses, connecting them with leading American companies.The Technical Support and Development Expert will play a dual role, providing IT customer support during off-peak hours and contributing to...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all troubleshooting and...

Technical Support Call Center Agent Graduates.Military service determined.Egyptians.Technical Knowledge. Xceed is the leading multilingual Business Process Outsourcing Service provider in the EMEA region with a capacity of more than 2,200 web enabled multi channels stations. Xceed manages various outsourcing agreements with key government & commercial...