Customer Experience Agent

2 weeks ago


مصر, Egypt Wizqart Full time

Making sure that quality customer experience is given to customers by providing accurate and complete information.
- Going the extra mile to help the customers without hesitations.
- Build sustainable relationships of trust with customers through honest, open and interactive communication.
- Building a great workplace through creating a productive relationship with the whole team.
- Submit reports to the Team leader/Customer Experience Manager when asked.
- Meeting KPIs/SLA requirements.
**Qualification Requirements**:

- Completed at least High School.
- Fresher up to 1 year of relevant work experience
- Must have an adequately performing laptop and excellent uninterruptible internet connection.
- Willing to work on a shifting schedule including night shift and public holidays.
- Teamwork and customer service oriented.
- 45+ WPM
- Good command of the English language.
- Experience in E-commerce platforms is an advantage.

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: Up to E£5,000.00 per month

Application Question(s):

- Do you have stable internet connection at home?

**Education**:

- High school or equivalent (required)

**Language**:

- English (required)
Shift availability:

- Night Shift (required)
- Overnight Shift (required)



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