Supervisor-reservations

2 weeks ago

مصر, Egypt Marriott International, Inc Full time

**Job Number** 24017848

**Job Category** Reservations

**Location** Hurghada Marriott Beach Resort, El Corniche Road, P.O.Box 38, Hurghada, Egypt, Egypt VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

  • Reservations Supervisor

    3 weeks ago

    مصر, Egypt Hilton Full time

    Reservations Supervisor A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The...

  • Reservations Supervisor

    4 weeks ago

    مصر, Egypt Hilton Full time

    Reservations Supervisor A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximize revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversees the Reservations Team and how it performs routine procedures in order to maximize revenue and Guest satisfaction. The...

  • Reservations Supervisor

    4 weeks ago

    مصر, Egypt Hilton Full time

    Reservations Supervisor A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The...

  • Reservations Supervisor

    3 weeks ago

    مصر, Egypt Hilton Full time

    A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor...

  • Reservations Supervisor

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24034705 **Job Category** Reservations **Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....

  • Reservations Supervisor

    4 weeks ago

    مصر, Egypt Hilton Full time

    Reservations Supervisor - Waldorf Astoria Heliopolis A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. What will I be doing? As Reservations Supervisor, you oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and...

  • Reservation Supervisor

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22217667 **Job Category** Reservations **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...

  • Reservations Supervisor

    4 weeks ago

    مصر, Egypt Hilton Full time

    A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor...

  • Reservation Supervisor

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24082204 **Job Category** Reservations **Location** Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....

  • Reservations Supervisor

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24016528 **Job Category** Reservations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values...

  • Reservations Supervisor

    4 weeks ago

    مصر, Egypt Hilton Full time

    Reservations Supervisor - Waldorf Astoria Cairo Heliopolis Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality. It's not just a job vacancy, we will help you elevate your career by offering a variety of learning &...

  • Reservations Supervisor

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24104014 **Job Category** Reservations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values...

  • Supervisor-reservations

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Número de Empleo** 24082203 **Categoría de Empleo** Reservations **Ubicación** Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES DESEABLES Educación: Título de...

  • Assistant Reservations Manager

    2 weeks ago

    مصر, Egypt Hilton Full time

    Assistant Reservations Manager Assistant Reservations Manager oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Assistant Reservations Manager, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest...

  • Assistant Reservations Manager

    2 weeks ago

    مصر, Egypt Hilton Full time

    Assistant Reservations Manager oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Assistant Reservations Manager, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations...

  • Reservations Manager

    1 week ago

    مصر, Egypt Baron Hotels and Resorts Full time

    **Reporting to**:Revenue Manager / Director of Sales/ Director of Sales & Marketing **POSITIONS SUPERVISED**: Reservations Supervisor / Reservations Sales Agent **JOB SCOPE**:To conduct vigilant and appropriate yield management and actively contribute towards revenue generation through effective management of the reservations department. This position is a...

  • Supervisor-reservations

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **หมายเลขงาน** 24034705 **ประเภทของงาน** Reservations **สถานที่** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt ดูบนแผนที่ **ตารางการทำงาน**...

  • Reservations Agent

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23052557 **Job Category** Reservations **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservations Agent

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23122253 **Job Category** Reservations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservations Agent

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23050521 **Job Category** Reservations **Location** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....