Shipping Supervisor

3 weeks ago


مصر, Egypt Chalhoub Group Full time

**Who we are**

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.
**What you'll be doing**

The Shipping Supervisor ensures the team undertakes timely coordination and accurate documentation of imports and/or exports.
- Oversee the team to undertake Imports and/or Export of shipments and to ensure maximum efficiency, quality and customer service
- Work closely and follow instructions from the head of Freight at the Group Level
- Ensure services are executed in accordance to the processes, terms and timeframes defined by management
- Ensure all state, customs and other applicable regulations are followed while fulfilling service requirements
- Ensure all required documentations are obtained/processed to facilitate imports and/or exports of shipments.
- Ensure Business Units are accurately billed as per Logistics price list for the services provided
- Ensure Freight Forwarder invoices are accurate, as per agreed price list
- Ensure all shipments are insured
- Ensure all claims are investigated and settled
- Attend operational meetings with Freight Forwarders, Customs, Customers or other stake holders
- Accurate reporting and analysis as per management requirements
- Train, guide and support team members to carry out required tasks
- Coordinate Plan and allocate the team for smooth and effective execution of workload
- Immediately report to management, investigate and correct any breach in Integrated Management System

**What you’ll need to succeed**

**What we can offer you**

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.



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