Technical Support
4 weeks ago
Job Title: Technical Support Representative
**Job Description**:
Key Responsibilities:
- Troubleshoot and resolve technical problems efficiently.
- Provide step-by-step guidance and clear communication.
- Document customer interactions and solutions accurately.
- Ensure a positive customer experience with every interaction.
**Benefits**:
Salary up to 15K EGP
Night & overnight shifts
Fully paid training
Social & medical insurance
24/7 transportation provided
Promotion opportunities after 6 months
Who We're Looking For:
B2/C1 English proficiency
Egyptian nationality
Kickstart your career with us today
**Job Types**: Full-time, New grad
Pay: E£15,500.00 per month
**Language**:
- English (b2/c1) (preferred)
-
Technical Teacher
2 weeks ago
القاهرة, Egypt ElSewedy Technical Academy - STA Full timeImplement and deliver an appropriately curriculum for students and support a specific curriculum area as appropriate. Facilitate and encourage a learning experience which provides students with the opportunity to achieve their individual potential. Adopting and working towards the implementation of the school development plan. Following and evaluating the...
-
Technical Support
4 weeks ago
القاهرة, Egypt AlBadr Systems Full timeResearch and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time limits Job Requirements - Bachelor's degree...
-
Technical Support
2 days ago
القاهرة, Egypt AlBadr Systems Full timeResearch and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time limits Job Requirements - Bachelor's degree...
-
IT Technical Support
1 week ago
القاهرة, Egypt Ethics HR Full timeIdentifying hardware and software issues. - Troubleshooting technical issues. - Diagnosing and repairing faults. - Resolving network issues. - Installing and configuring hardware and software. - Walking users through a series of actions to solve problem. - Replacing or repairing the necessary parts. - Providing support in the form of procedural...
-
Technical Support Engineer
4 weeks ago
القاهرة, Egypt Jadeer Full time**Job Title: Technical Support Engineer** **Department**: Technical Services** **Location**: Nasr City, Cairo** **Reports To**: Technical Support Manager** **Job Summary** ***Key Responsibilities** ***Technical Support**: ***: - **Provide**remote and on-site support** to clients for troubleshooting network and cybersecurity issues.**: - **Perform...
-
Technical Support Agent
3 weeks ago
القاهرة, Egypt Hadaf Full timeResponsibilities: - Technical Support: - Providing assistance to customers by helping troubleshoot and resolve technical issues with products or services. - Ensuring customers have a positive experience through patient, understanding, and helpful customer service. - Identifying, diagnosing, and solving technical problems promptly. - Keeping detailed...
-
Technical Support Specialist
7 days ago
القاهرة, Egypt Interact Technology Solutions Full time**Job Overview**: We are seeking a **Technical Support Specialist** to provide exceptional IT support for end-users, acting as the primary point of contact between users and the IT department. The role involves handling both emergency and non-emergency support requests, ensuring timely resolution, and providing clear communication throughout the process....
-
Technical Support Specialist
1 week ago
القاهرة, Egypt Interact Technology Solutions Full time**Job Overview**: We are seeking a **Technical Support Specialist** to provide exceptional IT support for end-users, acting as the primary point of contact between users and the IT department. The role involves handling both emergency and non-emergency support requests, ensuring timely resolution, and providing clear communication throughout the process....
-
Technical Support Supervisor
2 weeks ago
القاهرة, Egypt Arrow Electronics, Inc. Full time**Position**: Technical Support Supervisor **Our Story** We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At **Arrow ECS**we are at the forefront of new internet security technology, providing businesses...
-
Technical Support Supervisor
2 weeks ago
القاهرة, Egypt Arrow Electronics, Inc. Full time**Position**: Technical Support Supervisor **Our Story** We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At **Arrow ECS **we are at the forefront of new internet security technology, providing businesses...
-
Technical Support Specialist
2 weeks ago
القاهرة, Egypt Windrose Academy Full time**Qualifications Required**: - Minimum 1 year of previous experience in Technical Support/Help Desk. - Bachelor’s Degree in Computer Science or Management Information Systems is a must. - Excellent knowledge of VLANs, DTP, and Inter-Vlan routing is a must. - Preferable Certificates: (MCSE or CCNA or ICDL or A+ and N+) **Description**: - Install and...
-
Technical Support Engineer
2 weeks ago
القاهرة, Egypt Arrow Electronics, Inc. Full time**Position**: Technical Support Engineer **Our Story** We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At **Arrow ECS **we are at the forefront of new internet security technology, providing businesses...
-
Technical Support Specialist
1 week ago
القاهرة, Egypt NCR Atleos Full timeAbout NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Job Description: Technical Support Specialist Job Summary: The technical...
-
Technical Support Vmware
2 weeks ago
القاهرة, Egypt Arrow Electronics, Inc. Full time**Position**: Technical Support VMWare At **Arrow ECS **we are at the forefront of new technology, providing businesses with technical expertise. As a company we sell and maintain customer's datacenter, network and cybersecurity solutions, in the cloud or on premise. Our customers can range from small businesses to some of the biggest companies in the...
-
Technical Support Specialist
2 weeks ago
القاهرة, Egypt Incision Group BV Full time**About Us** **Recent Incision Innovations**: **Sterile Processing Program** We believe in the power of listening and learning from healthcare professionals. Recently, we introduced an exciting addition to our platform - an interactive course designed specifically for the sterile processing department. Through extensive discovery and research, we...
-
Technical Support Engineer
1 week ago
القاهرة, Egypt SecurityScorecard Full time**About SecurityScorecard**: SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard's patented rating technology is used by over...
-
Technical Support Engineer
1 week ago
القاهرة, Egypt German International University Full timeVacancy for: Information Technology Department Job Categories: - IT/Software Development - Engineering Telecom/Technology **Job Description**: - Install and configure computer (hardware, Software). - Daily monitor and maintain computer systems. - Respond to all queries either in person or over the phone. - Troubleshoot hardware or software faults. -...
-
Technical Support Specialist
2 weeks ago
القاهرة, Egypt Interact Technology Solutions Full time**Job description** - Receive end-user calls - Log the end-user calls through the customer’s internal ticketing system - Acting as the single point of communication for users & the IT department for all IT-related requests. - Answer emergency and non-emergency calls from 09:00am to 10:00pm and document important information. In addition, dispatch the...
-
Technical Support Engineer
4 weeks ago
القاهرة, Egypt Orange Business Full time**Votre rôle**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...
-
Technical Support Engineer
4 weeks ago
القاهرة, Egypt Orange Business Full time**Votre rôle**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...