Technical Support Agent

6 months ago


مصر, Egypt Teleperformance Full time

Company Description

Teleperformance is a global digital business services company that delivers advanced, digitally-powered business services to help the world's best brands streamline their business operations.

Role Description

This is a full-time on-site role as a Customer Service Specialist located in Cairo, Egypt.

The Customer Service Specialist will be responsible for fielding inbound calls, resolving customer inquiries, and providing exceptional customer service to achieve customer satisfaction goals.

Up-selling for any offers

**Qualifications**:
Fluency in English

Ability to handle and manage inbound calls

Aptitude for attention to detail, accuracy, and problem-solving skills

Excellent verbal and written communication skills

Strong phone etiquette and interpersonal skills

Bachelor's degree or equivalent experience in a related field

Graduates only can apply

**Benefits**:
High chances to get promoted after ONLY 6 months

Medical insurance (400,000 EGP/year)

Gym Access

Development and learning courses

Transportation Provided

Training fully paid

**Salary**:
up to 15K Net

KPIs are paid in EUROS

Variable Sales Incentive

Location: NewCairo

**Job Types**: Full-time, Permanent, New grad

Pay: Up to E£15,000.00 per month



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