Customer Service Manager

**votre rôle**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange -...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange - Work with the account...

**About the role**: You are the preferred point of contact for Enterprise customers during the life of the contract, once the solutions sold are implemented and operational. You are responsible for the satisfaction of our customers thanks to the quality of the services provided by Orange under your supervision. You ensure the management of the quality of...

**About the role**: You are the preferred point of contact for Enterprise customers during the life of the contract, once the solutions sold are implemented and operational. You are responsible for the satisfaction of our customers thanks to the quality of the services provided by Orange under your supervision. You ensure the management of the quality of...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Overall CSD Responsibilities - To have overall accountability for the quality of solutions provided to multi-national Customers. (measure service provided against defined Service Level Agreements). - Increase the value that Orange delivers to a customer, and deliver continual service improvement. Service Level Management - To be the Customer’s primary...

**The company profile**: At Unilever you are more than your job title, you are part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We produce world-leading brands including Knorr, Dove, Axe, Hellmann’s and Omo, alongside...

**Responsibilities and duties**: - Coordinate with internal departments to resolve customer issues and ensure timely delivery of goods. - Manage customer accounts and processing payments - Maintain accurate records of customer interactions and transactions. - Provide customers with information on port services and regulations. - Assist with the preparation...

**Empowering businesses to deliver a 7-star experience** As a leading subscription and membership management platform with enterprise clients worldwide, Pelcro's vision is to elevate the way consumers and businesses interact. We provide all the necessary tools for businesses to create a seamless customer experience. We are seeking a skilled Junior Customer...

**Purpose** - Ensure excellent customer service is provided to customers in timely manner, by adhering to policies and standards to achieve highest satisfaction levels. - Handle all GCS cases, follow up and close all requests. - Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. -...

**Responsibilities and duties**: - Manage customer accounts and processing payments - Maintain accurate records of customer interactions and transactions. - Provide customers with information on port services and regulations. - Assist with the preparation of reports and presentations - Coordinate with internal departments to resolve customer issues and...

Customer Service for a US fitness account, location in Maadi Technology Park Rotational shifts **Salary**: From E£10,000.00 per month

MICO WORLD is a world-leading open social platform founded in 2014. We are dedicated to creating unbeatable, high-quality, and diverse social products worldwide, which provide accessible and robust social experiences to millions of users in over 150 countries and regions. With our products, users can enjoy video and voice chats, live streaming, games, and...

Join the biggest travel agency in the UK - Provide superior customer service by assisting clients, using the corresponding communication channel: voice - Educate customers when needed, and provide guidance to customers in service provided. - Identify and assess customers’ needs to achieve satisfaction. - Document interactions properly as trained. - Use...

Provide superior customer service by assisting clients, using the corresponding communication channel: voice - Educate customers when needed, and provide guidance to customers in service provided. - Identify and assess customers’ needs to achieve satisfaction. - Document interactions properly as trained. - Use available tools to be able to research for...

Interact with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...

Job Main Purpose Be Supplier of Choice to our customers, automate all manual CS jobs to be done, and track all CS KPIs with solid plan to close all losses in KPIs. Job Requirements Service level Part- Follow up with external audit teams and internal stakeholders to timely generate service level KPIs reports- Run, maintain & analyze service level loss...

**Job Main Purpose** Be Supplier of Choice to our customers, automate all manual CS jobs to be done, and track all CS KPIs with solid plan to close all losses in KPIs. **Job Requirements** **Service level Part** - Follow up with external audit teams and internal stakeholders to timely generate service level KPIs reports - Run, maintain & analyze service...

Ensuring the correct and proper delivery of customer support services to our customers - Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. - Take ownership of customers issues and follow problems through to resolution - Guide the sales and presales team in any projects pertaining warranty...